AutoNation Chevrolet Arrowhead - Service Center

They were great and very helpful the customer service was awesome thank you very much for the great job awesome thank you very much for the great job More

Our service advisor John was very attentive to us and our recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. More

Advisor Danny Hoggatt was great and went out of his way to help me.. everybody that worked there was friendly toward me. to help me.. everybody that worked there was friendly toward me. More

Dealership experience was perfect. I always enjoy bringing my vehicle in for service when needed to this particular location. bringing my vehicle in for service when needed to this particular location. More

Love this Dealership. We have bought and serviced our last 3 cars here. Always professional and detail orientated. Nice Clean place of business. last 3 cars here. Always professional and detail orientated. Nice Clean place of business. More

The service director is an absolute xxxxxxx! He talks a good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic servi good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic service More

What a wonderful experience! This is a truly honest and caring team that provides quality service! Chevrolet Arrowhead is the best!! caring team that provides quality service! Chevrolet Arrowhead is the best!! More

Dropped my truck off last night for service. Called all day and no call back. day and no call back. More

I wish there was less than 1 star. The sales portion of my experience was good. Although I was told the cars are checked out before being sold. I think they skipped mine. I bought a used car. Evidently you my experience was good. Although I was told the cars are checked out before being sold. I think they skipped mine. I bought a used car. Evidently you have to buy a new car to get any attention or help in the service dept. There are things wrong with my car. I had an appointment to have it checked out. Remember I said "appointment". I sat in the waiting area for 6 1/2 hours with no updates whatsoever. I finally had to go out to find out what was going on. The mechanic did take me for a ride to find out the noise I wanted checked out. He said they would fix my issues and I could be on my way. NOT! Then service advisor, Paul, came to tell me after sitting for that 6 1/2 hrs. that he and the mechanic thought I should take my car and go home. Paul said I would be called when they found out what my dealer warranty would cover. No call. It was supposed to be a day or 2. So I started the phone game of leaving messages or no answers at all. No calls returned. Finally I did get in touch with Paul. I had another appointment for a warranty person to take pictures and videos of the issues. Long story short, even though there is much much more that occurred, 3 weeks from beinning to present I still have not heard from anyone. And am back to the phone game, no responses to messages, no phone answering. I don't know when my warranty runs out, but I'm guessing they will let that run until I will have to pay for the work. I even left a message for manager to call me. Again, no response. More