AutoNation Chevrolet Arrowhead - Service Center

Took my car in to get a repair. Adrian was very nice and helpful! Thank you Adrian was very nice and helpful! Thank you More

I always appreciate the friendliness of the staff when I bring my Jeep in for her oil changes. The lobby and restrooms are always clean and it makes the wait more like a break then a boring and impatient si bring my Jeep in for her oil changes. The lobby and restrooms are always clean and it makes the wait more like a break then a boring and impatient sit. More

Well my truck had warranty issues got truck back and next day wheel almost came off so there’s that day wheel almost came off so there’s that More

On my last visit one week ago the service department was very helpful especially my service writer and Director of service department. I requested help getting my truck ready to trade in for a new one speci very helpful especially my service writer and Director of service department. I requested help getting my truck ready to trade in for a new one specifically from the finance and sales departments to help in the interaction with the aftermarket appearance warranty that I purchased when I bought this 2018 Silverado high country new. I have yet to hear anything from the aftermarket warranty company Perma plate or any follow up from the finance department that reassured me this policy would cover any and all appearance defects interior and exterior. I specifically asked the finance sales person that talked me into purchasing the warranty about damage to the leather seats. It was stated that they were completely covered, all I’ve been asking is for a repair to a small tear in my passenger leather seat that is maybe three eights of an inch long… More

Scheduled an oil change day before. They still got me in and out in about an hour when I was told 1.5-2 hour wait at least. Walked the lot and showroom while waiting and never got peste They still got me in and out in about an hour when I was told 1.5-2 hour wait at least. Walked the lot and showroom while waiting and never got pestered by sales which is appreciated. More

Great customer service. Was attended quickly and polite. Waiting time is minimal. Easy to schedule an appointment Was attended quickly and polite. Waiting time is minimal. Easy to schedule an appointment More

I visited on July 26, 23 for oil change and tire rotation for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we can't see often in this crazy world. Thank you so much for your professionalism. I will visit again!!! More

Pulled up to service and was treated right away by an employee. She went to get my service coordinator and he arrived 5 minutes later. He was friendly and knowledgeable. He kept in touch with me via text employee. She went to get my service coordinator and he arrived 5 minutes later. He was friendly and knowledgeable. He kept in touch with me via text through the process. Car was ready early. More

I visited on July 26, 23 for oil change and tire rotation for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we can't see often in this crazy world. Thank you so much for your professionalism. I will visit again!!! More

I recently revisited AutoNation Chevrolet Arrowhead for my second time for a oil change, and once again, I left with a smile on my face and complete satisfaction with the service provided. This dealership my second time for a oil change, and once again, I left with a smile on my face and complete satisfaction with the service provided. This dealership continues to impress with its commitment to excellence and customer care. Upon arrival, I was warmly greeted by the service advisor, Aaron, who handled my visit with utmost professionalism and courtesy. He efficiently guided me through the check-in process and made sure to address any questions I had before proceeding with the oil change. Aaron's friendly and approachable demeanor immediately put me at ease, reaffirming my trust in the dealership's service department. During my visit, I noticed that Aaron was training a new service advisor named Gene (if my memory serves me right). Despite being in training, Gene demonstrated a remarkable grasp of automotive knowledge and customer service skills. It was evident that the dealership places great emphasis on training their staff to ensure every customer receives the best possible experience. Shanna, another member of the team, also played a vital role in making my visit exceptional. Her willingness to assist and provide additional information on service packages and maintenance options was truly appreciated. It's the small touches like this that make a significant difference in the overall service experience. The oil change itself was conducted with utmost efficiency and care. The technicians at AutoNation Chevrolet Arrowhead have consistently shown their expertise in handling routine maintenance tasks. Knowing that my vehicle was in the hands of capable professionals gave me the peace of mind I needed during the service. Once again, I was pleasantly surprised when I collected my vehicle. Not only did it have a fresh oil change, but it was also treated to a thorough wash, looking as pristine as the day I drove it off the lot. It's these thoughtful details that make AutoNation Chevrolet Arrowhead stand out from the rest. In conclusion, my second visit to AutoNation Chevrolet Arrowhead for an oil change was a resounding success. From the attentive service provided by Aaron and the excellent training demonstrated by Gene to the valuable assistance offered by Shanna, every member of the team contributed to a seamless and enjoyable experience. I highly recommend AutoNation Chevrolet Arrowhead to anyone in need of automotive services. Their commitment to top-notch customer care, combined with their skilled technicians, ensures that your vehicle is in the best hands possible. I look forward to my next visit knowing that I'll receive nothing but the finest service at this dealership. More