AutoNation Chevrolet Doral

Oh my i really like this car it was such a nice buy of mine! I was so happy , the interior was amazing! Pet friendly ans Child proof ! :) mine! I was so happy , the interior was amazing! Pet friendly ans Child proof ! :) More

I recently tried to trade in my car at AutoNation Chevrolet of Doral, but I was highly disappointed with their appraisal process. Despite my car being in perfect condition and well-maintained, the de Chevrolet of Doral, but I was highly disappointed with their appraisal process. Despite my car being in perfect condition and well-maintained, the dealership offered me an extremely low trade-in value that was far below the KBB “Fair Trade-In Value” for my vehicle (2023 Kia K5 GT 2.5L w/ GT1 Package). They tried justifying this lowball price by sending screenshots of a lower trim option of my vehicle. Brand New that lower trim sells for $6,000 less than the trim that I have. I pointed this out and they came back and said “Oh no we did it for the correct trim and it was the same thing”, which is obviously a blatant attempt at deception. When I questioned their offer and tried to negotiate, the salesperson (“Edwin Caldera”) was dismissive and stated maybe I should sell my car somewhere else and then buy their car. It was clear that they had no interest in offering a fair price for my trade-in and were more interested in making a quick profit off of my purchase and trade. He insisted that he was right and I was wrong when I stated that maybe it’s best to continue my search elsewhere. This is no way to treat a customer and was definitely not a mature way to handle my decline of their offer for my vehicle. True colors were shown once I stated I was no longer interested. Definitely avoid this sales representative at all costs. Overall, I would not recommend AutoNation of Doral if you are looking for a fair trade-in value for your car. Their appraisal process is highly questionable and their sales staff are unhelpful and dismissive. They claim they don’t honor the KBB Trade-In Value, but expect/demand that I pay the KBB Value for their vehicle. Seems like a dealership with double standards that’s only interested in making a quick buck on clients that don’t know how to perform market research on their vehicles. Please do your research on the market for your vehicle before proceeding with any purchase with this dealership. More

Excellent Sales Representative. Alex Godur over at the phone desk. Not so pleased with the finance department. Alex Godur over at the phone desk. Not so pleased with the finance department. More

Outstanding,courteous,professional,excelente prizes on trucks,very helpful,they explain everything,,beautiful dealerships,,very clean,and overall is a 110%in all categories,thank ,for having “Autonation � trucks,very helpful,they explain everything,,beautiful dealerships,,very clean,and overall is a 110%in all categories,thank ,for having “Autonation 👍,thank Mr: Cueto More

Great service. They took care of me right away and kept m e updated on the progress of my truck. They took care of me right away and kept m e updated on the progress of my truck. More

Best service ever Best location Best service schedule Service writeres kep you updated Delivery clean cars Service writeres kep you updated Delivery clean cars More

Great service ever time I go and on time I always Wait for my car there for my car there More

Carlos Arauz was extremely help and informative. He answered every question, if he did not have the answer he made sure he got it for us. Everyone was professional and polite. This was a pleasant e He answered every question, if he did not have the answer he made sure he got it for us. Everyone was professional and polite. This was a pleasant experience. More

I am a returning customer. Adequate service considering low inventory everywhere, but I found my dream car and received a reasonable offer on my trade-in. They were courteous, Adequate service considering low inventory everywhere, but I found my dream car and received a reasonable offer on my trade-in. They were courteous, prompt and professional as usual. I also go here for service always. More

Customer service is unmatched at any dealer. From sales man to finances. Attention to detail is very important and they listen to everything. Thank you Pedro (salesman) for getting my car of my From sales man to finances. Attention to detail is very important and they listen to everything. Thank you Pedro (salesman) for getting my car of my dreams at the price everything I wanted. More