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AutoNation Chevrolet Doral

Doral, FL

Overview
Reviews
Vehicles
4.4
953 Reviews
If you're shopping for a new or used Chevrolet in the western Miami area, then be sure to visit AutoNation Chevrolet Doral. Our showroom is located in Miami, just west of the airport on NW 12th St and NE 89th Ct. Featuring one of the largest inventories of new and used Chevrolet cars and SUVs around, AutoNation Chevrolet Doral is the go-to place for all things Chevrolet. Whether you're experiencing a Chevrolet for the first time, or are a long-time Chevrolet owner, our team at AutoNation Chevrolet Doral looks forward to your visit!
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1201 NW 89th Court

Doral, FL

33172

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Showing 953 reviews

March 26, 2012

To make a good dealer like Maroone chevrolet, improve their customer care skills, as a past client, I have purchased not one but 3 vehicles and have received excellent service. Too bad some of the sales More

by luisescarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I filled out a credit application for a used 2007 chevy avalanche, 2 hours later I received a phone call from a female, sales representative, just asked me if "I was interested in buying a new or used vehicle, what was I looking for and to go by the
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March 13, 2012

I made an internet inquiry regarding a 2012 Chevy Camaro and Mr. Saavedra was very thorough in following up with me and courteous. He replied and followed up on my inquiry right away. More

by svillamor55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Saavedra
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October 22, 2011

I went to buy a car, the salesperson that took care of me seemed to be very nice, he took too long to give me a quote, and then there was this guy he looked like manager because he came up to me after, but h More

by Sophie54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
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Oct 26, 2011 -

AutoNation Chevrolet Doral responded

Hello Sophie54, Its unfortunately that you did not have a good experience at our Dealer. We do appreciate you taking the time to write a review. My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I would like to personally resolve the issues for you. Unfortunately based on your review I was not able to gather enough information about your experience. If you could please contact me directly on my cell at 786-287-2254. Thank you, Albert Saavedra General Manager

Oct 26, 2011 -

Sophie54 responded

I have bought a car already, but it would be very good for your buisiness to get more organized and give training to your employess about how to treat customers. On the other hand, your business is to sell a car, i went to maroone chevrolet in coral gables, and the price that they gave was way lower than what u guys showed me that day. I think it is better for you guys to sell A car than none. So as you. An see my experience was really bad. You guys should take advantage of this opinion and work on that for further purchases and customers.

Oct 27, 2011 -

AutoNation Chevrolet Doral responded

Hello Sophie54, Thank you for again for your review and comments we will definitely take it into consideration. In the review you did not provide the names of our associates that assisted you. If you recall would you be so kind to provide us the names of our associates that you dealt with so we can insure this incident does occur again. Since you have already purchased a car and it was at one of other Maroone stores we would like to extend the same offer for all customers that purchase a vehicle from us. I would like to personally assist you when that time comes if you're willing to give us the opportunity. I can be reached directly on cell at 786-287-2254. Thank you for you time again

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