AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
674 Reviews of AutoNation Chevrolet Greenacres - Service Center
I had an intermittent problem with the AC blower in my 2016 Chev Colorado. Mike Fox was my service agent. He was courteous, and thorough in checking out my truck. The problem was found, and he helped to g 2016 Chev Colorado. Mike Fox was my service agent. He was courteous, and thorough in checking out my truck. The problem was found, and he helped to get it covered under my extended warranty. AutoNation's service department is top-notch, and I would surely take my truck there for service in the future. More
This dealership has always been amazing. This time it was over the top… because of Gus… at point of service… this gentleman went out of his way to help me in such a kind and understanding m This time it was over the top… because of Gus… at point of service… this gentleman went out of his way to help me in such a kind and understanding manner… yet remained completely professional.. I want to thank him personally and also ask you, Greenacres Chevrolet to recognize what a wonderful customer relation person you have in this gentleman… Barbara Perugini Thank you! More
The facility is always very clean and comfortable for those of us who prefer to wait for the work to be done. My problem was diagnosed and corrected. The service advisor who I have dealt with many those of us who prefer to wait for the work to be done. My problem was diagnosed and corrected. The service advisor who I have dealt with many times is always very pleasant and answers any questions that I have. More
Took my vehicle for an oil change. Had great customer service experience and did not have to wait more than advised. Robb reminded me that I had points I could use towards my payment a Had great customer service experience and did not have to wait more than advised. Robb reminded me that I had points I could use towards my payment and I really appreciate that. More
Service department is the worst! !Went to take my lease vehicle for routine oil change. Made an appt ahead time for 930a. Waited there for 4 hrs until my car was ready. Despite me arr !Went to take my lease vehicle for routine oil change. Made an appt ahead time for 930a. Waited there for 4 hrs until my car was ready. Despite me arriving 15 min before my appt to avoid delays! My car wasn't ready until 130p. Not to mention the guy who checked me in told me I had to pay for my oil change. Told him my oil change were prepaid and included in my leasing package. He told me I had paid for my previous oil change, which was not true. After a while he finally figured it out. From my understanding the guy was new, but he should have ask someone for help if the customer says the oil change was prepaid upon the initial leasing agreement. Very unhappy with the wait time. For the past 3 times that I've taking my vehicle there for an oil change, it was been a nightmare of a wait time!! That department need better organization and supervision! More