AutoNation Chevrolet Mesa

Larry Parker is the best most honest sales associate. Must request to see him when leasing or purchasing a car from this dealership! Must request to see him when leasing or purchasing a car from this dealership! More

We purchased a truck from this dealership last year and had such a positive experience that when I was ready to buy a car after a traumatic accident, we immediately thought of coming back. After having a t had such a positive experience that when I was ready to buy a car after a traumatic accident, we immediately thought of coming back. After having a terrible experience at another dealership, we were relieved to find that they had the exact vehicle I wanted. Because of our previous experience elsewhere, we made it very clear multiple times that we were nervous about the process and wanted transparency. We were repeatedly reassured that they would take good care of us and make the experience a positive one. The purchase process itself went well, but shortly after we took the car home, we started receiving calls saying they needed additional information and paperwork from us. As the situation continued, the communication became increasingly unprofessional. Eventually, we received a call telling us they needed the car back. Rather than working with us to find a solution or making any effort to help us keep the vehicle, we were treated as though the only option was to return it. The way the situation was handled felt rude, dismissive, and completely inconsistent with the level of customer service we had been promised. The return process was handled just as poorly. My husband spent over a week calling to find out when the vehicle would be picked up, but we received little to no communication. Then, with only about an hour's notice, a transport company showed up to retrieve the car. The driver had no documentation or proof that he had been authorized to pick up the vehicle, which made the situation feel extremely sketchy and uncomfortable. Considering the circumstances, we expected much better communication and professionalism from the dealership. It's disappointing because our first experience here was so great, and that's the reason we returned. Sadly, this experience completely changed our perception of the dealership, and we won't be returning in the future. More

Auto Nation was great to work with taking care of my recall on my 2021 Duramax truck recall on my 2021 Duramax truck More

Thank you for all the hard work you all do for us keeping our vehicles secure and safe for travels. Thank you for keeping us women safe and not taking advantage of us. May the Lord Bless Autonation workers. our vehicles secure and safe for travels. Thank you for keeping us women safe and not taking advantage of us. May the Lord Bless Autonation workers. More

I had a recall on my equinox. I called, made an appointment, everything went smooth. Dave was very nice. Thank you Chevy of superstitious springs and thank you Dave. I called, made an appointment, everything went smooth. Dave was very nice. Thank you Chevy of superstitious springs and thank you Dave. More

fave over at suto nation was great, customer service was great service was fast and was great service was fast and More

Ive been a customer since I moved to Arizona 8 years ago. I highly recommend Autonatiin Mesa, they are efficient and friendly. I highly recommend Autonatiin Mesa, they are efficient and friendly. More

Highly skilled staff. A big thank you to all including the mechanics which we don't get to see. A big thank you to all including the mechanics which we don't get to see. More

Service agent was terrific answering my questions clearly. Service was complete and above expectations. Always a great job here clearly. Service was complete and above expectations. Always a great job here More

Super helpful from beginning to end. It started with a phone call and ended with a purchase. I really appreciate the superb customer service all the way to the finance department! Omar, It started with a phone call and ended with a purchase. I really appreciate the superb customer service all the way to the finance department! Omar, Larry and Jordan...you all are all-stars!! More