AutoNation Chevrolet Mesa

Was told it would be a 2 hour wait; turned out to be approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. He came back with information regarding some else's car. I said I only brought it in for windshield wiper recall. He rechecked and said it was about ready. More

Dind not acknowledge me as a customer when I was waiting patiently outside the booth for my scheduled appointment until I started asking for help and then when I did find the sales representative the servic patiently outside the booth for my scheduled appointment until I started asking for help and then when I did find the sales representative the service that was done to the vehicle put me in a bad situation!!!!!!!!! More

Customer Service was great. ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( More

I only take my car in to get serviced at this location. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. More

Johnny Ribeiro provided EXCELLENT customer service. He gave me frequent updates, clear explanations, and answered all my questions. I normally have great service here at AutoNation of Mesa at Supersti He gave me frequent updates, clear explanations, and answered all my questions. I normally have great service here at AutoNation of Mesa at Superstition Springs. The only real problem I have is the quality of my vehicle, the 2018 Chevy Malibu. . I have taken it in three times for the same issue...a malfunction with the on screen display and gear shift mechanism. I turn off the car, place it into park, and the on screen display says "Please Shift to Park". Sounds like a simple fix right? Nope! Another $500 down the drain. Seems like a scam only to get customers to come in every few years. On a side note my wife owns a 2013 Chevy Sonic that we NEVER have to take into the shop. She drives much further to work (15 miles to my 4 miles)...my car is much newer. We both are safe drivers but I am still paying hundreds of dollars for what seems to be simple repair on the computer screen. PLEASE ADDRESS THE ON SCREEN DISPLAY ISSUE AS IT RELATES TO THE GEAR SHIFTER...IT IS GETTING VERY ANNOYING HAVING TO PAY $500 FOR SOMETHING SO SIMPLE. More

I like the dealership because of its convenience. Everything is well done. Keep it up! Everything is well done. Keep it up! More

Dropped my car off on Monday, and Tuesday and received a call letting me know what was wrong. It will take a week to get the part so they sent the courtesy shuttle to my house to pick the car up. I will tak call letting me know what was wrong. It will take a week to get the part so they sent the courtesy shuttle to my house to pick the car up. I will take it back in next week to have the part installed. More

The personnel are very motivated. They are very knowledgeable and anxious to make you feel you are an appreciated customer. Service was excellent. They are very knowledgeable and anxious to make you feel you are an appreciated customer. Service was excellent. More

Brought my car in for service, Michael Riley was my service writer, I was of course 30 minutes late for my appointment Mr Riley's customer service skills were excellent! Michael was upbeat, helpful and service writer, I was of course 30 minutes late for my appointment Mr Riley's customer service skills were excellent! Michael was upbeat, helpful and made me feel like this particular Chevy dealership actually appreciated my business. I was able to meet the general manager Shane Wolfe who obviously knows the value of repeat and referral business. I never write reviews but outstanding customer service should be recognized and unfortunately in today's business world it's the exception not the rule. Thanks superstition springs Chevy. More