
AutoNation Chevrolet Mesa
Mesa, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I went to the AutoNation Chevrolet to look at a used truck I had seen posted online. Jacob was so helpful with answering questions I had, and letting me take my time on checking out and test driving the truck I had seen posted online. Jacob was so helpful with answering questions I had, and letting me take my time on checking out and test driving the vehicle. With all said and done, I was in and out of there in about an hour and a half with my new truck. Great pricing and great customer service! More
I recemty had the transmission reaired on my 2014 Malibu by Autonation. The transmisson has been repaired three times since I bought it new. The second time it was repaired by Autonation was only 19000 mile by Autonation. The transmisson has been repaired three times since I bought it new. The second time it was repaired by Autonation was only 19000 miles ago. This third repair cost me $5000+ which I paued out of my pocket. I thought that they should stand by most of the cost but they did not. To make matters worse, I found out that my new GM card points could not be redeemed for the repairs, like the old card I had before Markus of Goldman Sachs took over. I have owned 1955 Chevy, a 1965 Chevy, 1973 Chevy and 1967 Pontiac, a 1975 Buick, a 1980 Pontiac, a 1983 Pontiac, a 1987 Pontiac, a 1994 Buick, a 1997 Pontiac, a 1999 Pontiac, a 2003 Cadillac, a 2011 Chevy, and this 2014 Malibu. Why is General Motors and their dealerships screwing over their loyal customers? No wonder people are buying Toyotas.... More
I purchased my 2023 Chevy Bolt EUV from Autonation Mesa Arizona on November 21st 2022. The salesman Eddie Leon, walked me through the whole process and made sure I received any discounts and services I was Arizona on November 21st 2022. The salesman Eddie Leon, walked me through the whole process and made sure I received any discounts and services I was eligible for. It was a great experience and I absolutely love the car. This particular car comes with two chargers, one for 110 Volts and one for 220 Volts fast charging. Because you need a 220 Volt outlet to use it, General Motors will pay up to $1200 for the installation of that outlet. There is a process you have to go through to have that outlet installed, and Eddie walked me through it with no problems. Once again, I love this car, Thanks Autonation Mesa, and Eddie Leon DickCDavis More
I bought a 2014 Chevy Sonic from this dealership in August and it has been nothing but problems. first the catalytic converter went bad but the replaced that free of charge but now I think the head gas August and it has been nothing but problems. first the catalytic converter went bad but the replaced that free of charge but now I think the head gasket is going bad. I called them about it and they didn't even return my call. I'm guessing because the very limited warranty was up. anyway, I would steer clear of them if I had to do it over again More
Everyone was very nice and great customer service. Jay Penn what about and beyond on anything I asked for. He is the reason we bought from AutoNation . Jay Penn what about and beyond on anything I asked for. He is the reason we bought from AutoNation . More
They are totally backed up in performing warranty car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their cars in to get repaired and sit in the lot for days, I have a recommendation. Have the management determine how many cars their mechanics can repair in a day. Let's say they can repair 20 cars per day. Now, stop appointments once you have 20. This way the customer is satisfied that their car was repaired instead of waiting for days to get it returned to them. More
I was scammed with the “bad credit” score. I was shown a paper, from Efron, with my name on it that showed me having a 595 credit score that lead to hours of stress while at the dealership, an I was shown a paper, from Efron, with my name on it that showed me having a 595 credit score that lead to hours of stress while at the dealership, and was told I couldn’t have this paper because it was against the law for me to keep it. I was very confused about this because I knew I had a 790+ credit score. During finance I was told I would have high interest rate due to this “low credit score” and was pushed for 45 minutes to purchase the extended warranty. After saying no over and over, my wife and I were told the dealership was buying down my interest and remarkably we were able to keep payment at original cost and also get the extended warranty. My wife and I asked over and over to see my credit score again but was denied over and over. We were told because of my wife’s good credit we barely were able to get a high interest rate. After leaving dealership I received a phone call from a “manager” saying they had mixed up the folders and my credit actually was a 800. This involved hours of stress thinking I had identity fraud happening. My family HAD bought 2 new vehicles and 5 used vehicles from this dealership in past several years, but can promise you I will never buy from autonation Mesa at superstition springs EVER again. I was also told my windshield would be replaced beginning of week and have yet to get a call from the service manager as told by Efron I would. More
Problem from initial purchase. Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't rep Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't repair it, buy a new one. We went to Discount tire a.d they fixed it. Not impressed with service either. More
Turned my Vette in for a leak at the forward right wheel area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and to area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and tools for the repair, which would take awhile. He informed me that I could pick up the car and take it home where it would be safe, sound and garaged instead of staying outdoors on the dealership lot for 5-10 days. Excellent handling of my situation and great communication from a very attentive service rep. Hopefully the final repair is managed in the same fashion. More