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AutoNation Chevrolet Mesa
Mesa, AZ
1,490 Reviews
For Chevrolet shoppers in the East Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Mesa. Our Mesa, AZ showroom features one of the largest inventories of new and used Chevrolet cars, trucks, and SUVs in the Phoenix area, including all of the latest new models. And with our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,490 reviews
January 06, 2023
Did not receive an estimate of cost before service. Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until I caught my service advisor. This was 4 hours after my service scheduled time of 7:00am. I took the shuttle home and was able to return at 2pm for my car. This was not the fault of Thomas(sevice advisor). The dealer has the service advisors act as cashiers. I made my appointment 2 weeks in advance and took the first time for that day. If I wasn't first for the service I requested, then that should have been stated in the service confirmation. Every good business knows that good customer service is when the estimated time is longer than the actual time, the customer is happy when its done earlier than estimated. Management needs to create service time averages and clearly communicate that information during the service request confirmation. More
by flagstick911
Employees Worked With
Thomas Muccilli
January 05, 2023
Auto Nation responded quickly to my request and my service rep always answered my call during the process. The repair was done quickly and the service rep checked factory warranty info and found it wa service rep always answered my call during the process. The repair was done quickly and the service rep checked factory warranty info and found it was covered so there was no cost to me. Will return More
by Ryan M
Employees Worked With
Donny Murphy
January 02, 2023
The dealership was clean and everyone was friendly. I was kept informed throughout my vehicle being serviced and it was ready before expected. I was kept informed throughout my vehicle being serviced and it was ready before expected. More
by Sajalegoretta
Employees Worked With
Robert Adams
