AutoNation Chevrolet Mesa

I purchased my 2023 Chevy Bolt EUV from Autonation Mesa Arizona on November 21st 2022. The salesman Eddie Leon, walked me through the whole process and made sure I received any discounts and services I was Arizona on November 21st 2022. The salesman Eddie Leon, walked me through the whole process and made sure I received any discounts and services I was eligible for. It was a great experience and I absolutely love the car. This particular car comes with two chargers, one for 110 Volts and one for 220 Volts fast charging. Because you need a 220 Volt outlet to use it, General Motors will pay up to $1200 for the installation of that outlet. There is a process you have to go through to have that outlet installed, and Eddie walked me through it with no problems. Once again, I love this car, Thanks Autonation Mesa, and Eddie Leon DickCDavis More

I bought a 2014 Chevy Sonic from this dealership in August and it has been nothing but problems. first the catalytic converter went bad but the replaced that free of charge but now I think the head gas August and it has been nothing but problems. first the catalytic converter went bad but the replaced that free of charge but now I think the head gasket is going bad. I called them about it and they didn't even return my call. I'm guessing because the very limited warranty was up. anyway, I would steer clear of them if I had to do it over again More

Took my truck in for routine maintenance. They took care of everything quickly. Mike and the team were great to work with. They took care of everything quickly. Mike and the team were great to work with. More

Everyone was very nice and great customer service. Jay Penn what about and beyond on anything I asked for. He is the reason we bought from AutoNation . Jay Penn what about and beyond on anything I asked for. He is the reason we bought from AutoNation . More

They are totally backed up in performing warranty car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their car repairs. Substandard management. They need to change their service plan. Instead of making endless appointments and have the owners bring their cars in to get repaired and sit in the lot for days, I have a recommendation. Have the management determine how many cars their mechanics can repair in a day. Let's say they can repair 20 cars per day. Now, stop appointments once you have 20. This way the customer is satisfied that their car was repaired instead of waiting for days to get it returned to them. More

Problem from initial purchase. Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't rep Not impressed with sales or finance department. They rectified that. Leak in tire since day one. Took it in for repair and was told they couldn't repair it, buy a new one. We went to Discount tire a.d they fixed it. Not impressed with service either. More

Turned my Vette in for a leak at the forward right wheel area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and to area. Mr. Riley got back to me in less than 4 hours to inform me that they had discovered the problem but that they would have to order parts and tools for the repair, which would take awhile. He informed me that I could pick up the car and take it home where it would be safe, sound and garaged instead of staying outdoors on the dealership lot for 5-10 days. Excellent handling of my situation and great communication from a very attentive service rep. Hopefully the final repair is managed in the same fashion. More

Great experience! Traveled 150 miles to buy car and dealer rep was more than helpful. I recommend this dealership. Traveled 150 miles to buy car and dealer rep was more than helpful. I recommend this dealership. More

Did not receive an estimate of cost before service. Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until Service order said I requested an inspection. I did not. There was no estimate of time for the repair. There were no updates during the service until I caught my service advisor. This was 4 hours after my service scheduled time of 7:00am. I took the shuttle home and was able to return at 2pm for my car. This was not the fault of Thomas(sevice advisor). The dealer has the service advisors act as cashiers. I made my appointment 2 weeks in advance and took the first time for that day. If I wasn't first for the service I requested, then that should have been stated in the service confirmation. Every good business knows that good customer service is when the estimated time is longer than the actual time, the customer is happy when its done earlier than estimated. Management needs to create service time averages and clearly communicate that information during the service request confirmation. More