AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
946 Reviews of AutoNation Chevrolet Mesa - Service Center
I went in for my 5th annual checkup on a new car I purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car purchased from them. Expressed my concern to service advisor Thomas about passing emissions since my car is now 5 years old. He stated that my car will pass "unless your check engine light is on." He asked if my check engine light was on. Excuse me, but I've had cars fail emissions plenty of times, and the check engine light wasn't on. I was waiting in their lounge when he called me on the phone to tell me about needing a new battery. I told him that I already knew that was a possibility. I asked if they were running any battery specials and he said, "there are battery specials, but not for the Chevy Spark." When I needed to check out with him, I showed him the email I received that indicated a $20 off special on ALL batteries. Then he asked me if I wanted the $20 off the oil change or the battery as they were running two specials? What the heck difference does it make? I don't know if Thomas was testy because I am old or a woman. Nice way to treat a repeat customer. He also didn't ask if I wanted to use my Chevrolet Rewards points for this purchase. Time to find a different provider for my vehicle maintenance. Also, both the oil change and the battery cost excessively more than other repair shops. More
Waited 2 hrs. for service. Had an appointment for 1:00pm. They were finished at 3:00pm Found oil smears on glove compartment cover and oil on passenger seat. T for service. Had an appointment for 1:00pm. They were finished at 3:00pm Found oil smears on glove compartment cover and oil on passenger seat. They cleaned it off. More
Fully satisfied with Robert as service adviser. Took my Bolt in for the battery and seatbelt recall and he didn't try to upsell. That impressed me. Took my Bolt in for the battery and seatbelt recall and he didn't try to upsell. That impressed me. More
Been in a few times for warranty work and sheduled maintenance. Donnie Murphy has always been helpful and courteous with my questions and the service was performed as expected. maintenance. Donnie Murphy has always been helpful and courteous with my questions and the service was performed as expected. More