AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
933 Reviews of AutoNation Chevrolet Mesa - Service Center
It was easy to schedule an appointment. They were upfront and honest about how much time it would take to address the issue. I got in more quickly than expected. Everyone was very helpful a They were upfront and honest about how much time it would take to address the issue. I got in more quickly than expected. Everyone was very helpful and friendly. They even had a shuttle home! More
Expensive Service and should carry a Veteran discount or employee discount. Customer service should explain labor charges applied to each service employee discount. Customer service should explain labor charges applied to each service More
I took my 2018 Traverse to AutoNation Chevy for some safety related issues we were having with the Cruise Control, lane assist and a tail light that wouldn't work properly. We were advised by two differ safety related issues we were having with the Cruise Control, lane assist and a tail light that wouldn't work properly. We were advised by two different mechanics that this would need to be a dealer issue. We made an appointment, and waited the two weeks for the appointment. The first day, the scheduler called and said they needed more time. The next day, crickets. The next day, I called near closing time and was told my car had about 90 codes that it was generating and it would cost about $1500 - 2000 to further diagnose the problem. The only good thing I can say about the situation was that the quote was free. I took the car to Village Auto Electric in Mesa. $460 later, it was a brake sensor that messed with the Cruise Control and Lane assist problems. The tail light was due to a faulty ground wire. While I understand there were a lot of codes, I felt like the dealership was afraid to take on the project, thus the high diagnostic quote. But why did it take 3 days to figure that part out? More
My service advisor (Kirk) was great. Kept me updated on status and was very helpful and professional. Car was returned to me washed, vacuumed and repaired as promised. Highly recommended Kept me updated on status and was very helpful and professional. Car was returned to me washed, vacuumed and repaired as promised. Highly recommended. More
Thomas M, my advisor was very helpful with maintenance suggestions on my truck & kept me informed of the progress. Mechanical work was very professional. When I picked up my vehicle it was very clean. suggestions on my truck & kept me informed of the progress. Mechanical work was very professional. When I picked up my vehicle it was very clean. More