AutoNation Chevrolet Mesa - Service Center

We bought our truck there and have always been happy with the customer service and the outcome of our appointments. the customer service and the outcome of our appointments. More

great place I get fantastic service they get me right in and if they have to keep my car they keep me informed all the time they have it. and if they have to keep my car they keep me informed all the time they have it. More

Everyone is always friendly and eager to help on every level. Associates are knowledgeable and professional. level. Associates are knowledgeable and professional. More

Not sure everything was checked during oil change as I had asked. When car was done the tires had not been checked/filled. I voiced this to another Service Advisor as Kirk had gone to lunch. He pulled had asked. When car was done the tires had not been checked/filled. I voiced this to another Service Advisor as Kirk had gone to lunch. He pulled the car in and took care of the tires himself. All in all the experience was good. More

All around bad experience. I was in because the power seat in my Camaro was jammed. I scheduled an appointment on Monday for Friday online. I showed up at my appointment time a I was in because the power seat in my Camaro was jammed. I scheduled an appointment on Monday for Friday online. I showed up at my appointment time and they acted like I was crazy to expect them to look at the car. They told me they wouldn’t even take a peek at it until Monday. When they did, they called and told me they needed to replace the entire seat back and the repair would be $1200. I thought that was a little ridiculous so I picked up the car and took it over to my local Big-O tires. Turned out it just needed a switch…it the door for $300. I paid $165 for a diagnosis that was complete BS. At the same time I had them quote me for an AC repair since the car was already in there. I was quoted $2800. How in God’s name am I supposed to trust that you have this one right after the seat. When I asked for a written estimate on the AC repair (that I paid for BTW) my service advisor didn’t even want to provide one to me. He then hand wrote a couple of things on the invoice…I know the dealer is going to be more expensive…but this is a sham. Quotes for service that don’t need to be completed? You are supposed to be the experts, not my local mechanic at Big-O. That’s why I brought the car to you in the first place. Extremely disappointed! More

Employee’s are very cordial and friendly. Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee with a smile on his face. More

Thomas was working short handed the day I took my car in. He was professional and kept his cool. He was professional and kept his cool. More

Mark Thomas was great. Ordered warranty part. Fast service, good job. Always pleased with service there. Ordered warranty part. Fast service, good job. Always pleased with service there. More

Great service; great follow up. Did what they said they would. Easy to work with Did what they said they would. Easy to work with More

Thomas in service was very helpful and had everything taken care of in a timely manner taken care of in a timely manner More