AutoNation Chevrolet Mesa - Service Center

Employee’s are very cordial and friendly. Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee Thomas listened and explained to me about what was going on with my car, I felt I wasn’t rushed , he is a very good listener and respectful employee with a smile on his face. More

Mark Thomas was great. Ordered warranty part. Fast service, good job. Always pleased with service there. Ordered warranty part. Fast service, good job. Always pleased with service there. More

Great service; great follow up. Did what they said they would. Easy to work with Did what they said they would. Easy to work with More

Thomas in service was very helpful and had everything taken care of in a timely manner taken care of in a timely manner More

My first experience with AutoNation. I will return to have my vehicle serviced here again I will return to have my vehicle serviced here again More

Very pleased with the service I get evert time I take my car in for maintenance or to have work done. car in for maintenance or to have work done. More

A very good dealership manager, sales, mechanics and staff, fair waiting time good location and excellent coffee staff, fair waiting time good location and excellent coffee More

Arrived at dealer at 8am. Kirk called in sick and it seemed to me that Thomas had to cover both jobs. My car had a rattle in the lower carriage. Thomas informed me he didn’t Kirk called in sick and it seemed to me that Thomas had to cover both jobs. My car had a rattle in the lower carriage. Thomas informed me he didn’t know when they would be able to look at my car. Seems to me if you have an appointment the technician should be ready to look at your vehicle. 3 hours later, Thomas informed me that a bracket broke off a exhaust pipe. He needed to check if my work would be covered under warranty. At 11am Thomas informed me this work would not be covered under warranty. The exhaust pipe could not be found in GM’s stock but one part store has it but he didn’t know if they would sell it to AutoNation. Now 11:30, Thomas let’s me know the pipe will be delivered to him on Friday. He would call me when he receives the pipe and let me know when they could install it. As of Friday at 4:30 no call. At 12:27 my car was ready. Thomas seemed very knowledgeable and was very pleasant. I think he was just extra busy. Inspection, pipe and installation came to $681. The price seems high to me, but the process seemed very long for a my car issue. Thomas informed me that when I bring the car back the exhaust will need to cool. I will bring it to the dealer two hours prior the appointment. I hope they will have a tech ready to wok on it. More

Everything is excellent. I appreciate your staff and the service.keep up the good work I appreciate your staff and the service.keep up the good work More

I have worked with Mike most of the time on service. He has always been pleasant and helpful. There have been times when I have called the dealer ship to make a service appointment when I could not get He has always been pleasant and helpful. There have been times when I have called the dealer ship to make a service appointment when I could not get transferred to service to ask questions or make an appointment. I bought an equinox, leased a Malibu and then bought a Malibu my experience with the sales team has been great. Didn't have a very good experience with one Finance person, don't remember his name, other than that my experience has been great at your dealership. More