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AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
950 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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950 Reviews of AutoNation Chevrolet Mesa - Service Center
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April 09, 2022
I don't think service had a "full" idea about the recall battery for the Bolt. Had to call to find out the warrantee on the new Bolt battery. Said they would mail me a copy of the new battery warranty. Th battery for the Bolt. Had to call to find out the warrantee on the new Bolt battery. Said they would mail me a copy of the new battery warranty. The job seems to have brought the mileage back or better than when the car was new. More
by gosueal
Employees Worked With
Justin Matusow
April 08, 2022
Had appt for routine service, on the way I got a low tire warning, 19# on driver side rear tire! Hadn’t driven for a few days! Service couldn’t find a leak, took more time, no extra charge! warning, 19# on driver side rear tire! Hadn’t driven for a few days! Service couldn’t find a leak, took more time, no extra charge! More
by Tmoe711
Employees Worked With
Tom Mucilli
April 08, 2022
Stress free drop off. Great communication. Staff was friendly and professional, more than willing to address all my concerns. Great communication. Staff was friendly and professional, more than willing to address all my concerns. More
by Andrewchesley
Employees Worked With
Robert Adams
April 07, 2022
The service people have always treated me very well. The battery to my pick up failed and my service consultant had me come right in for replacement and picky backed an oil change with it. Thank you so The battery to my pick up failed and my service consultant had me come right in for replacement and picky backed an oil change with it. Thank you so much !!! Have had nothing but good experience every time I’ve gone in. More
by Chino
Employees Worked With
Robert Adams
April 07, 2022
I would give 5 stars but dealership doesn’t have loaner cars and shuttle service not until 10:00. Also coffee machine out of service in the waiting room. As for the work done on my vehicle,5 stars. My Silv cars and shuttle service not until 10:00. Also coffee machine out of service in the waiting room. As for the work done on my vehicle,5 stars. My Silverado was finished sooner than expected,the service advisor called me when it was done. All work was done to my complete satisfaction and the truck was nice and clean when I picked it up. One last thing, diesel oil changes should have full synthetic availability, or at least semi synthetic. I was told neither option was available. More
by pjstaves53
Employees Worked With
Thomas Muccilli 5 stars
April 05, 2022
Thomas B ther service gentleman needs a raise. He has gained our business. When we're able to get another equinox we will choose this location to have our business. Customer service an AAAA++++ ab He has gained our business. When we're able to get another equinox we will choose this location to have our business. Customer service an AAAA++++ above and beyond service. More
by Landro, David
Employees Worked With
Thomas B.
April 05, 2022
When you call a big dealership you expect their Service Dept. to be organized and competent. How this is not the case with this dealership. I called and made a 10:00 AM appointment for a special they wer Dept. to be organized and competent. How this is not the case with this dealership. I called and made a 10:00 AM appointment for a special they were advertising. An oil change & new wiper blades for$79. I was 15min early and because of a lack of good directions on their signs, had to go find someone to direct me on what to do. Service Rep was very professional (at first). Did all the stuff they needed to do to check me in, then as I was leaving to wait for my van he told me it would be a 2 1/2 hour wait. I told him I had a 10am appt., his reply was that was just to see him Not to get my oil actually changed. Fast forward 4 hours. I haven't seen or heard from anyone, so I go find the service rep. He say the tech has found some issues and is writing up an estimate. Another 30 minutes later I have go find him again and now I am angry. I told him what I thought of the way they ran their service department. I would drive a 100 miles out of way to NOT use this dealership again. In their puny defense they felt guilty enough to comp me the oil change and wiper blades. Also they told me I had some leaks on some hoses (don't know which ones) and I had a head light out (not true). They are lucky they got one star from me More
by dckagele
Employees Worked With
Justin Matusow
April 04, 2022
Clean an friendly people. Where up front an informed me that they where operating about one hour late. They keep me up to date as the oil change moved along. Where up front an informed me that they where operating about one hour late. They keep me up to date as the oil change moved along. More
by Snowbird
Employees Worked With
Justin Matusow
