AutoNation Chevrolet North Richland Hills

Alex is the future model of salesmanship. He was incredibly helpful over the phone, patient, and understanding that many people dont want the back & forth crap, making everything stress-free, He was incredibly helpful over the phone, patient, and understanding that many people dont want the back & forth crap, making everything stress-free," and "Alex went above and beyond and is very friendly, helping me to trust this team for future purchases". More

I used this dealership because it where I bought my 2023 silverado,got the oil change today and my front license plate needed to be put back on,I asked service guy could they put it on for me and he said ye silverado,got the oil change today and my front license plate needed to be put back on,I asked service guy could they put it on for me and he said yes, than he texted me and said it will be 55.00 $ + tax for two rivets. I told him don't worry about it and I'll take my business elsewhere and be treated like a loyal customer. More

MD-Sales & Mike-Finance absolutely top notch. Best experience I have ever had at a dealership. Special thank you to both of them for knowledge, kindness and over greatness. Best experience I have ever had at a dealership. Special thank you to both of them for knowledge, kindness and over greatness. More

I use this location for dealer service and they typically do very good work and communicate well and professionally. My rating is low because of the speed of the service. Last time in, an oil change was four do very good work and communicate well and professionally. My rating is low because of the speed of the service. Last time in, an oil change was four hours. Today, for a diagnostic of a defective windshield wiper switch on a 2023 vehicle I was told that I would have to leave my vehicle for a minimum of two days and if there were more significant problems, then it would be ten or more days. They have always done great work, I just don't have the ability to not have a vehicle for an extended period of time for a minor warranty service. More

I took my truck in for an oil change and the service advisor was very professional. advisor was very professional. More

My experience here has been horrible, I’ve called multiple times to speak to a finance manager and each time get told my information will be passed on to them and that I’ll receive a call back and ne multiple times to speak to a finance manager and each time get told my information will be passed on to them and that I’ll receive a call back and never hear from them, the staff seems helpful and I’m sure they mean well but the follow up is nonexistent. Things were added to my contract that were not explained to me in full adding 11k to my financing later being told I could cancel it to then be told only 8k could be cancelled and it would take a month to be added to the principal of my loan and that my payments would remain the same it’s taken much longer than a month and still waiting for the full amount to be refunded while still paying interest on it. This is not the way to do business it’s absolutely unacceptable. More

In 4 days Autonation took care of what Vandergriff could not do in 2 months!! Being honest and updating every step of the way. Non-hectic environment and very clean shop. Thank you Andrew and team for taki not do in 2 months!! Being honest and updating every step of the way. Non-hectic environment and very clean shop. Thank you Andrew and team for taking care of us. Highly recommended if you're are having any issues with your vehicle. More

Steven was thorough about all my service available and followed through with a an awesome outcome. followed through with a an awesome outcome. More