AutoNation Chevrolet North Richland Hills

Spent over 3 hours without updates on why it was taking long until I went up to ask. long until I went up to ask. More

Service was quoted at 90 turn around time, I was out in 45 minutes which I appreciated! Technician didn’t try to up-sell me. Serviced my car and sent me on my way! 45 minutes which I appreciated! Technician didn’t try to up-sell me. Serviced my car and sent me on my way! More

Great experience! Austin was an excellent service representative. He communicated clearly what my auto needed to get me back on the road quickly. The cost was fair and Austin was an excellent service representative. He communicated clearly what my auto needed to get me back on the road quickly. The cost was fair and all work was done exactly as promised. If I have any needs in the future this is where I will take my auto. More

This is my second review for this company. Reluctantly I keep going back for scheduled maintenance on my vehicle that I purchased here. I spoke with Chris over the phone about my tires and war Reluctantly I keep going back for scheduled maintenance on my vehicle that I purchased here. I spoke with Chris over the phone about my tires and warranty and was told I would have to come in with the vehicle in order to review the the tires for the warranty. On arrival another employee checked me in and informed me that I did not have the warranty and could check prices on tires to purchase at my own expense. I asked if sh was positive about the warranty and she confirmed no warranty. Needless to say that I will not purchase anything else from the dealership nor will I ever refer family/friends. I am positive as a first time new car owner this was the worst experience with a purchase that I've ever had. More

Got the car I wanted at the price I wanted. Thanks Malik for all your help. Thanks Malik for all your help. More

The service center has been great so far. I have visited twice and they were courteous but speedy. I have visited twice and they were courteous but speedy. More

David was awesome at getting my car in and out for my oil change. He was courteous and asked all the questions that pertained to me. Fast and courteous service is always appreciated. change. He was courteous and asked all the questions that pertained to me. Fast and courteous service is always appreciated. More

Austin in Service did a great job about keeping me informed and up to date during the time my vehicle was getting service. informed and up to date during the time my vehicle was getting service. More

My salesman, Malik, was kind and did not pressure for a sale. No hidden fees like dealer prep, VIN etching or any of that nonsense. They probably built that into the final price of the vehicles but as long sale. No hidden fees like dealer prep, VIN etching or any of that nonsense. They probably built that into the final price of the vehicles but as long as they don’t advertise a lower price online to try to get you in the dealership and add the fees on you, it’s all good for me. Finance manager, Dirk, was also pleasant and easy going. Overall excellent experience at this dealership. More

Amazing customer service! !! My car was in and out. Service team are all extremely knowledgeable about process and was willing to help with anything. !! My car was in and out. Service team are all extremely knowledgeable about process and was willing to help with anything. More