AutoNation Chevrolet North Richland Hills

Juan Magana was my salesman. He did a great job getting me in and out without a lot of hassle. Very helpful even after the sale! He did a great job getting me in and out without a lot of hassle. Very helpful even after the sale! More

Anytime you have to have a car towed to the dealer it's a little nerve wracking. Some of the same words said in a little more empathetic manner would have been nice. Unfortunately, since GM Road Assist was little nerve wracking. Some of the same words said in a little more empathetic manner would have been nice. Unfortunately, since GM Road Assist was towing the car, they have to take it to the nearest dealer. This would not have been my choice. Asked my service rep about a loaner car - exact words "No loaners". Went home and checked my warranty and found that a rental was covered since they had no loaner cars. Called the dealer back to just ask which company I should call. Exact words - "I don't know." Called GM customer service and a super nice lady told me to call Enterprise. That's all the info I was asking for! Car was ready for pick up so I asked if the courtesy driver could pick me up. Of course - they don't have a courtesy driver. So I walked to the dealer to get my car. I'd had a prior discussion about leaving the dead battery in the back of my car for me so that I could return it for the warranty. Got home and it's not there. Did they do the job? I think so - it's only been 2 days but car starts so that's a plus. Could they have had better customer service? Absolutely. More

Tamara was very helpful and gracious as I was making sure they had cars I might want and has followed up to ensure I am happy with my purchase. Jay was very friendly from the start and worked hard to show they had cars I might want and has followed up to ensure I am happy with my purchase. Jay was very friendly from the start and worked hard to show me all the cars I was interested in viewing. He even drove me back out for a second look at the one I chose to make sure it had a feature I wanted. Mike was very thorough and explained all the paperwork in terms I understood. More

The service with this dealership has always been top notch. This last trip to them was for a new transmission. We were told up front what to expect on time as they were very busy. Chris Medina went abov notch. This last trip to them was for a new transmission. We were told up front what to expect on time as they were very busy. Chris Medina went above and beyond keeping us informed on where we were in the line up. He is the true definition of real customer service. We have used the North Richland Hills Chevrolet location numerous times and they do not disappoint! Thank you to the Auto Nation family! Judy & Charles Haws More

The AutoNation service team did an excellent job of addressed our problem and was very informative of future service needs. Overall, a very professional team that I hope to continue doing business wit addressed our problem and was very informative of future service needs. Overall, a very professional team that I hope to continue doing business with. More

We had a very good experience. We left another dealership because we were treated poorly. We had a much better experience at Autonation. Low pressure, willing to work with us and n We left another dealership because we were treated poorly. We had a much better experience at Autonation. Low pressure, willing to work with us and no high pressure to add extras while in the finance department. More

Very professional throughout the process of purchasing the vehicle. Also showing me how to set the vehicle up. the vehicle. Also showing me how to set the vehicle up. More

Fast and great service, would highly recommend getting any service work done at Autonation Chevrolet with Daniel Hall! any service work done at Autonation Chevrolet with Daniel Hall! More

So far, I have been very pleased with this dealership. The service appears to be good. However, during the last visit the service sticker that shows the return date and mileage was not placed on the wind The service appears to be good. However, during the last visit the service sticker that shows the return date and mileage was not placed on the windshield correctly and fell on the floor of my truck. The truck was washed and clean really good when I returned it for cleaning the next day. More

I have nothing but good things to say about this location! Everyone is friendly and helpful! location! Everyone is friendly and helpful! More