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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
606 Reviews

606 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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November 21, 2022

Daniel was awesome getting our new brake pads in and installed quickly!! Great customer service!! More

by shanapierot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 23, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

No stars here- Service is terrible and they lie and cheat you every step of the way. We have taken in our vehicle multiple times over 4 years for multiple issues-bought it new from them. They make up the p More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not have a name
Nov 22, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

November 18, 2022

They were very helpful and took care of everything I requested in a very prompt manner. Thank you to Andrew. More

by sallyathome59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 22, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 18, 2022

Great service every time I go in there very honest, and do not try to give you services you do not need More

by lillianmclucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 22, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 17, 2022

They did a great job in a very in a shorter than expected time period. Courteous, respectful, diligent. I’ll go back! More

by allenblain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 21, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Drive safe, and we'll see you on the road.

November 16, 2022

Everything went really good. I love the communication from my service guy. He was very transparent and made this process so much smoother! I love going to this place. Keep up the More

by Ashleymbrent22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew passed me off to him. I don’t remember his name.
Nov 20, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

The employees were really helpful! Specially Austin when we came to pick up the car More

by sarah******
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, maybe Joseph
Nov 20, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

This dealership has always been a thorn in my side. From 2-4hour oil changes, to the runaround from sales. I was in yesterday for an oil change and state inspection and was there from 9:30a-1:45p, in a More

by Miacoope84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Nov 18, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (682) 214-2010. We'd appreciate the chance to make your experience a positive one.

November 14, 2022

I’m excited to have a new tire and my car back. Only thing they should keep customer up to date as promised. I had to call four times the next day to check status. And didn’t receive answers until More

by GB1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 18, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2022

Great customer service and they make sure that you are happy with the work you have ✔️ done More

by robin
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Robin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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