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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
601 Reviews

601 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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October 15, 2022

The staff is always nice and place is always clean. Very knowledgeable about any service questions would come back again More

by Princesst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filepe, sebastian
Oct 20, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 14, 2022

Unfortunately I don’t purchased the car in AUTONATION, is an EXCELLENT DEALERSHIP, the services are normally fast and efficient, the personal are really kind. I really happy and appreciate them More

by jljc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 14, 2022

On this visit I brought my Silverado in for a noise in the engine compartment. Turns out it was an idler pulley gone bad. Part was ordered and fixed quickly. More

by tr4106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Kat took did a great job of keeping me updated on the progress of my vehicle More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat Bradus
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 13, 2022

This dealership has been great to work with from the buying experience to the service appointments. They are always attentive and try to make things as easy as possible. More

by Kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi kayla, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Excellent. Knowledgeable, punctual, Awesome. Always satisfied. Work is done in a timely manner. Dependable. Consistent More

by sshaw522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mendina
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 12, 2022

No service was performed. Vehicle was there from 9/27-10/10 to say nothing wrong could be found. I received a text alert and an alert on myChevrolet app after my vehicle would More

by msusiemoore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Giddens
Oct 17, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.

Oct 17, 2022 -

msusiemoore responded

If you were truly concerned with my experience you wouldn’t put it back on me to initiate contact. You know how to reach me…I will be waiting for your call.

Oct 17, 2022 -

msusiemoore responded

Your canned responses are extremely offensive and truly demonstrate your lack of empathy. Do the right thing!

October 11, 2022

Not a long wait time. Right away helped me with what I needed and more. More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin,Kathleen
Oct 17, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 10, 2022

Kathleen in the service department was great. ..always a great experience with bringing my vehicle in. More

by billygood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
Oct 14, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Been using this dealership’s service dept. for the past few years and they have always been upfront and honest with me every time. More

by Swledoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forsyth
Oct 14, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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