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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
606 Reviews

606 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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October 13, 2022

Excellent. Knowledgeable, punctual, Awesome. Always satisfied. Work is done in a timely manner. Dependable. Consistent More

by sshaw522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mendina
Oct 19, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 12, 2022

No service was performed. Vehicle was there from 9/27-10/10 to say nothing wrong could be found. I received a text alert and an alert on myChevrolet app after my vehicle would More

by msusiemoore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Giddens
Oct 17, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.

Oct 17, 2022 -

msusiemoore responded

If you were truly concerned with my experience you wouldn’t put it back on me to initiate contact. You know how to reach me…I will be waiting for your call.

Oct 17, 2022 -

msusiemoore responded

Your canned responses are extremely offensive and truly demonstrate your lack of empathy. Do the right thing!

October 11, 2022

Not a long wait time. Right away helped me with what I needed and more. More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin,Kathleen
Oct 17, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 10, 2022

Kathleen in the service department was great. ..always a great experience with bringing my vehicle in. More

by billygood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
Oct 14, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Been using this dealership’s service dept. for the past few years and they have always been upfront and honest with me every time. More

by Swledoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forsyth
Oct 14, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2022

Service was good. I received good attention and service. Scheduling and service times was also on point. More

by leonardoklem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 14, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 09, 2022

Service is horrible. I paid double what I was originally quoted because mechanics broke something else they were not supposed to work on. This doubled the price of my inv More

by docavlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew, Garan
Oct 20, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.

October 07, 2022

I got my brakes done and oil change. They got it done in a timely and professional manner. They informed me what was going on and how much longer I had to wait throughout the process. More

by tomtran11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 12, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 07, 2022

Excellent costumer service! , fast oil change,and the wash car was a plus,, and friendly More

by MartinPD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 12, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

My experience was good. The service advisor kept in touch with me to let me know what was wrong and when my car would be done. More

by deacon67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Giddens
Oct 11, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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