AutoNation Chevrolet North - Service Center

I would highly recommend staying away from this dealership. Wanted to purchase a used vehicle - did so for $8000.00 - and it turned out to be nothing but a huge problem once it was driven off the l dealership. Wanted to purchase a used vehicle - did so for $8000.00 - and it turned out to be nothing but a huge problem once it was driven off the lot. Returned the car for an inspection and to have the car serviced. Long story short, they could not figure out how to fix the vehicle and sent the vehicle to different places to have it looked at and serviced all the while disregarding and not returning my phone calls to find out when I could get the vehicle back. This happened twice - once after they had told me it was "fixed" - $850.00 - then when they had taken it back again because the car was still having similar issues. The first time the kept the car for over ten days - the second time for over 25 days - while I needed to find my own transportation to try and get to-and-from work. The service employees would answer the phone and continue to delay any answer as far as when the car was going to be available. The service manager did not return ONE phone call regarding this issue. I had a relative call in because they seemed to be ignoring me - the service manager told her that he would check out things and that I could get a loaner car while they vehicle was continuing to be fixed. After that conversation, the service manager was never "available" and did not return ONE phone call. This car was purchased with insurance monies after someone had totaled my car on the street. I payed an extra $2000.00 to try and find a reasonable automobile. All in all, I ending up loosing about $3000.00, wasted time and energy - tons of hassle - being led around, lied to, and disregarded -not having transportation for over a months period of time - and left with a car that still was not "fixed." An true example of an organization that has no reliable foundation as far as service, sales, and products - and is basically out to rape people. More

Was very impressed with the service I recieved. Had a small concern with part of the service, and the dealership more than resolved to my satisfaction. Would definetly do business here again. Jonathan small concern with part of the service, and the dealership more than resolved to my satisfaction. Would definetly do business here again. Jonathan Lampros, a salesman I had previously dealt with, was, in particular, a driving force to ensure I received top level service. More