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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.1
533 Reviews

533 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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August 14, 2025

Great service from end to end. Very satisfied with the Service manager. He was very helpful and personable. Awesome job hiring him! More

by dsimonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Michelle
August 11, 2025

An appointment means nothing. If you bring your car in for an oil change and tire rotation get ready for a loooooooooooong wait, 3 hours minimum! The check-in process is disorgani More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
Aug 13, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

August 07, 2025

Very good salesman when I purchased my 2024 Chevy Equinox and good customer service when I got my oil changed More

by pmglazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghassan Awad salesperson and Armando customer service
Aug 11, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2025

Deborah is the best assistant service manager after Richard Hoffman left. She delivers as promised with a personalised follow-up in timely manner. More

by Deions48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Gill
Aug 07, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2025

I recently got an oil change at Autonation Pembroke Pines. They have always been good but they have really upped their game. I was in and out, no hassle, staff let me know immediately when it was done, More

by acoffm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 21, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2025

Armando, my service advisor, was friendly and helpful with my request. He understood my situation and gave me a quick solution More

by camunozm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 25, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2025

Excellent work and service, I recommend it to everyone who wants to get their car fixed More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 18, 2025 -

AutoNation Chevrolet Pembroke Pines responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2024

When you leave your car at the service center, no one will ever call you to update you on its status. Ready or not, you won’t hear from them. If you call yourself, the receptionist transfers you to the s More

by 2211deks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 09, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 05, 2024

Service dept is extremely slow. Had an oil change appointment that took 3 hours. They did not start working on my car until after the 2 hour mark. Do not recommend service at this l More

by gpuig13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 07, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss how we can help.

September 22, 2024

Service was completed in a very timeline manner from time I arrived to time I was given my car back. More

by Emedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 29, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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