AutoNation Chevrolet Pembroke Pines - Service Center

Great service, Andrew is very professional and knowledgeable about the repairs and recommendations based on our concerns. Repairs are completed as described. knowledgeable about the repairs and recommendations based on our concerns. Repairs are completed as described. More

Easy an quickly the work on my car was done very well I like the service like the service More

As Always, the service was excellent from the moment I drove into the service area until my car was brought out once service was completed. I never use the shuttle service unless I know ahead the wait wil drove into the service area until my car was brought out once service was completed. I never use the shuttle service unless I know ahead the wait will be very long as I feel very comfortable in the waiting area & know that any unseen problems encountered will be immediately brought to my attention. More

MR. Dwayne in customer service has a great customer service he knows was he doing. service he knows was he doing. More

Very happy with the service i was in and out on a very busy Saturday busy Saturday More

Siempre un placer, el trato por parte de los empleados es muy bueno y tienen gran conocimiento de los vehículos! Gracias muy bueno y tienen gran conocimiento de los vehículos! Gracias More

Edgar at service was very helpful and courteous. I will enjoy going there in the future I will enjoy going there in the future More

I was happy with the service that I received and the staff was very friendly and kept me updated throughout the whole process. Unfortunately I wasn't able to have everything repaired since the prices fo staff was very friendly and kept me updated throughout the whole process. Unfortunately I wasn't able to have everything repaired since the prices for the parts were unreasonably high. More

Love Autonation Pembroke Pines. Andrew is one of the best service rep that took care of several of my cars including my 2020 Chevy.Silverado 1500 He's a very professional, knowledg Andrew is one of the best service rep that took care of several of my cars including my 2020 Chevy.Silverado 1500 He's a very professional, knowledgeable person and knows about any type of cars. Never had any problems with Andrew. He does what he says. Doing an excellent job servicing my vehicles. Love him. Will go back to Autonation Pembroke Pines car service center once I need it. Thank you 😊 More

My appointment was 8 am. I arrived at 8:10. The gentleman who advised me where to park, asked me who was I there to see. I said, “Irving.” He told me to go # 4. I sat in the I arrived at 8:10. The gentleman who advised me where to park, asked me who was I there to see. I said, “Irving.” He told me to go # 4. I sat in the office for 20 minutes. No one came. I was walking to the “VIPLounge” when I saw a gentleman walking out. I asked his name. He replied, “Irving.” I explained that I had been waiting for him for 20 minutes. There was no, “Good morning” no apology, no nothing. I saw a sign on Irving’s desk, “Ask about a complimentary car wash.” I asked for a complimentary car wash. 2HOURSNAND 5 MINUTES later (10:15) later I was finishing paying for an oil change. When I got to my vehicle, it had not been washed. The same gentleman who initially advised me where to park my car, brought me my keys. I asked him why wasn’t the vehicle given the complimentary car that I requested. He didn’t know. My initial interactions with the Service Department was par excellence, but my last 3 visits, including this one, have not met the standard of excellence; mediocrity at the most. More