AutoNation Chevrolet Pembroke Pines - Service Center
Pembroke Pines, FL
526 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center
This dealership seriously lacks communication skills . .after leaving my car there for four days I wanted to know what had been done to my vehicle ... it took 3 weeks of messages left that were never retur .after leaving my car there for four days I wanted to know what had been done to my vehicle ... it took 3 weeks of messages left that were never returned and excuses about incomplete paperwork before I finally got an email ... supposedly it was my repair report .... Entire report was in codes ... another 2 days trying to contact someone to decipher the codes ...not a pleasant experience dealing with this dealership ... More
I know most places are understaffed BUT be wary when service department give you a quote on when you car will be repaired. My vehicle was in the shop for over a month and a half. My second vehicle I service department give you a quote on when you car will be repaired. My vehicle was in the shop for over a month and a half. My second vehicle I had to take back from them because it would have been more than that time. Very disappointed ☹️ More
Yudi Barzaga is my service contact. I have been helped by her several times, each time with total concern for our truck. She is very thorough and gives 100% professionalism to her work. I have been helped by her several times, each time with total concern for our truck. She is very thorough and gives 100% professionalism to her work. She goes above and beyond. More
While the wait is always a long time, I always appreciate their customer service, they take care of my needs and also take care of all the paperwork beforehand so I know the cost with no surprise when i pick their customer service, they take care of my needs and also take care of all the paperwork beforehand so I know the cost with no surprise when i pick up my car. More
Service advisor Andrew Ramierz great customer service, review parts and price schedule work time to fit in my day off. Provide transportation for home, return phone calls in a timely basis. review parts and price schedule work time to fit in my day off. Provide transportation for home, return phone calls in a timely basis. More