AutoNation Chevrolet Pembroke Pines - Service Center

My Experience was absolutely fantastic. Mr. Shiv and the team of professionals that worked on my car were amazing. I am very proud that I could have the best help and care for my car. Mr. Sh Mr. Shiv and the team of professionals that worked on my car were amazing. I am very proud that I could have the best help and care for my car. Mr. Shiv is the best and really cares about what our cars mean to our daily lives. I will go there again and I will always do business with Mr. Shiv and all the professionals that work at Autonation Chevrolet in Pembroke Pines. My car is better because of them and I am forever grateful. Thanks Mr. Shiv and team. More

Always excellent service I am a regular customer here. The service is excellent and fast. I always go to Mike in the service department. He is on top of everything. I highly r I am a regular customer here. The service is excellent and fast. I always go to Mike in the service department. He is on top of everything. I highly recommend that you go see Mike in service. More

Don’t go here unless you like wasted time and broken promise Every time I come here it’s something else!! Absolute WORST customer service (mainly the service managers who didn’t seem to care about the burden the Every time I come here it’s something else!! Absolute WORST customer service (mainly the service managers who didn’t seem to care about the burden they put on people) and I will NEVER buy a vehicle or service plan here again. This is my third time coming WITH an appointment and told they didn’t have a loaner for me. The warranty I purchased from Autonation is supposed to cover a rental car for me and I told them that. Then I was dropped off to Budget for the rental. Budget was honest and told me they don’t know why Autonation dropped me off there because they have told them not to because they no longer work with them because they have had too many problems and they don’t ever pay them. The Budget rep took me back to Autonation and they told me there is nothing they could do to help me. They are short staffed upfront and the girls that were here seemed so stressed out because every customer had issues and complaints on the crappy service they have received. I can’t even take my own car back because it is not working. My kids start school tomorrow and Autonation keeps telling me there is nothing they can do. WORST EXEPREINCE AND MY LAST TIME EVER with this company. More

Went for 1 small scratch ended up with 2 bigger 1s Inside the headlight of my 16 Malibu the chrome finishing was peeling. They agreed to replace both headlights. Great right?! Wrong. In doing so they s Inside the headlight of my 16 Malibu the chrome finishing was peeling. They agreed to replace both headlights. Great right?! Wrong. In doing so they scratched my car installing both of the new headlights. When from a little chrome finish peeling to 2 new scratches on my paint. More

Worst Experience Ever I initially took the car in for engine resealing because I had a few leaks coming from the engine but received the car back needing a new transmission I initially took the car in for engine resealing because I had a few leaks coming from the engine but received the car back needing a new transmission because it won’t shift from 2nd and 3rd and now it’s leaks profusely from the transmission. I never asked for any work done to my transmission but yet Guy Evans Jr decided to have his tech drop my pan to change fluid and filter and now I need a new transmission. Terrible More

Maintenance Arthur was very nice and was very helpful when I was sure what was wrong with my Car. Continue with the good work see you Arthur was very nice and was very helpful when I was sure what was wrong with my Car. Continue with the good work see you More

sales & service at its best !!!! i purchased a 2016 camaro and 17 silverado , sales and service department staff always makes it a hassle free experience, much appreciated, THANK i purchased a 2016 camaro and 17 silverado , sales and service department staff always makes it a hassle free experience, much appreciated, THANK YOU VERY MUCH More

worst customer service my vehicle was brought to monthly service , they (mechanic) damage a critical component of the vehicle the mechanic was try blame the damage by stati my vehicle was brought to monthly service , they (mechanic) damage a critical component of the vehicle the mechanic was try blame the damage by stating the vehicle was under "u know situation" warranty was void because of this tech , next day i took my vehicle to another Chevrolet dealer at pompano beach and they found the real root of cause of the problem ,and it was cover under warranty , Chevrolet issue a recall because the number of vehicles affected , i little words , the mechanics at Chevrolet of Pembroke pines in my humble opinion is not to be trusted lack of knowledge and very poor troubleshooting techniques , customer service very rude always try to cover them and make the customer pay for . More

worst service department ever They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to take care of me...when one service advisor finally took my car he found out that my appointment was with Mike Berzon, he redirected me to this person desk and he started complaining because he was about to leave, he mistreated his coworker in front of me....not even the manager (who knew what happened) came to me to find out was going on or to apologize... More

5 hours waiting for diagnosis + 475$ for replacing a stupid fan ILL NEVER COME BACK FOR ANYTHING AND I'LL MAKE SURE ALL MY FRIENDS WILL HEAR ABOUT THIS STUPID PLACE stupid fan ILL NEVER COME BACK FOR ANYTHING AND I'LL MAKE SURE ALL MY FRIENDS WILL HEAR ABOUT THIS STUPID PLACE More