AutoNation Chevrolet Spokane Valley

The service itself was a 5-star. David, though, frequently makes it a punishing experience, telling me I did it wrong. He has told me to call him directly to make appointments becaus David, though, frequently makes it a punishing experience, telling me I did it wrong. He has told me to call him directly to make appointments because the website is ineffective. I did this time, got no answer, left a message, gave up and made an appointment on-line. I arrived and he indicated the appointment was for the Impala I traded in to AutoNation for my truck. My on-line appointment was for the truck. He said his assistant called me but I didn't call back (call went to my call filter, I guess??). When my truck service was done, he notified me and said it was "for the right vehicle." I am not a stupid person, and I don't appreciate the sarcasm. I did not make AutoNation's decision to use the website for scheduling. AlI I can say is that coming in there is going to be a punishing experience, and I have another appointment coming up which I'm dreading...this has happened to me several time. More

I was very happy to finally get the car I needed for my daily needs, Thank you Auto Nation Chevrolet Spokane valley for the wonderful service. Great team 💪 daily needs, Thank you Auto Nation Chevrolet Spokane valley for the wonderful service. Great team 💪 More

This is an excellent place to take my Chevrolet for service.. they are efficient and are able to get my vehicle repairs done in a timely schedule. They have the best quality techs service.. they are efficient and are able to get my vehicle repairs done in a timely schedule. They have the best quality techs More

I was quickly checked in. I was asked if I would loke to wait or they could shuttle me home. I always wait and enjoy a little downtime & get some visiting in. My car was done I was asked if I would loke to wait or they could shuttle me home. I always wait and enjoy a little downtime & get some visiting in. My car was done when they said it would be and I went about my day. I enjoy everyone at the dealership as it has been the dealer we have gotten all our vehicles personal and business. Thanks so much. More

Great service - friendly, knowledgeable and helpful reps - will definitely be going back again and again! - will definitely be going back again and again! More

We have a Corvette and it started making a sound. After taking it into a different dealer that told us nothing was wrong, we got a second opinion. The tech took the time and effort needed and did After taking it into a different dealer that told us nothing was wrong, we got a second opinion. The tech took the time and effort needed and did let us know what was wrong. Now we have a peace of mind.We want to thank Kelly Bill David and Jessee for understanding and taking care of our vehicle. More

I was pleased as a first time customer to the service dept. It was crowded that morning but the service advisor calmly helped each customer waiting in line. My vehicle was taken care of professionally an dept. It was crowded that morning but the service advisor calmly helped each customer waiting in line. My vehicle was taken care of professionally and completely. Thanks for the great experience! More

Take truck in. 2 weeks later I’m told that the check engine light problem isn’t covered under warranty so I have to pay for diagnostic testing and the want $600 to 2 weeks later I’m told that the check engine light problem isn’t covered under warranty so I have to pay for diagnostic testing and the want $600 to fix the engine light problem. The stinkin part is only $50 I’ll change it myself. The other problem is something clunking in the steering. Mind you I haven’t even put 2000 miles on this. So last week told part would be in mid next week. Well today is mid week. I called and was told parts don’t just magically appear overnight. I explained well I was told last week that it would be mid week. Really don’t appreciate the sarcasm. The t had my truck for12 days. More

Taking good care of my vehicle. Comfortable waiting area. Nice service people. Answered my questions and printed out information for me. Comfortable waiting area. Nice service people. Answered my questions and printed out information for me. More