AutoNation Chevrolet Spokane Valley

My experience was pleasant, service advisor was professional and courteous. Was in for oil change on 8-4-22 and the sticker they put inside my windshield says my next service is due 13-4-22. Just professional and courteous. Was in for oil change on 8-4-22 and the sticker they put inside my windshield says my next service is due 13-4-22. Just hoping the technician paid a lot closer attention to detail when servicing my truck than filling out the sticker. More

Excellent, friendly service. The sales rep was superb. He could be light but was serious and specific and clear when discussing the specifics and limitation of the deal as well a The sales rep was superb. He could be light but was serious and specific and clear when discussing the specifics and limitation of the deal as well as policies of the dealership. Jeremy was very knowledgeable and easy to discuss the finances with. More

My equinox had an oil leak an auto nation is making sure this is taken care of and make sure I had a rental to get around this is taken care of and make sure I had a rental to get around More

As a first time trip to Auto Nation Chevrolet,I was greeted by a very friendly salesman named Robert. He was very friendly and knowledgeable about the car I am interest in and hope to trade in my old greeted by a very friendly salesman named Robert. He was very friendly and knowledgeable about the car I am interest in and hope to trade in my old transportation for the newer one soon. Thank you to this very professional dealership. More

Our rep bill noble was absolutely wonderful! Helpful in every way. Answered every question and concern Helpful in every way. Answered every question and concern More

Better than Camp Chevrolet. Service managers were good to work with. I'll come back for future work. Service managers were good to work with. I'll come back for future work. More

Awesome people. So far this year my wife and I have bought 2 vehicles from them. We will be going back in the future to do more business. So far this year my wife and I have bought 2 vehicles from them. We will be going back in the future to do more business. More

Brandon was amazing and helpful! I am so thankful for all the advice and help that was provided, my car is an off brand and still was accepted. I am so thankful for all the advice and help that was provided, my car is an off brand and still was accepted. More

The entire AutoNation Team was extremely friendly and professional. They did a great job servicing my vehicle and inspected all vitals to ensure my return to Gig Harbor will be a safe trip. professional. They did a great job servicing my vehicle and inspected all vitals to ensure my return to Gig Harbor will be a safe trip. More

I have always rated the service as a five in the past, but this time I was greatly disappointed in the service. We made an appointment for an oil change and installation of a cabin filter. When we got t but this time I was greatly disappointed in the service. We made an appointment for an oil change and installation of a cabin filter. When we got there the work order had a charge of $38 for the cabin filter. I was told that it was a mistake and that it was really $68. After waiting for two hours for the oil change, I was told that they didn't have a cabin air filter and that it would take another 50 minutes to get one and then additional time to install it. I was also told that the price had gone up to $98. When I questioned why all of the different prices, I was told that inflation has caused everything to increase in cost. Needless to say when you start out at $38 and end up at $98 you would question what is really happening. One would also think that someone in the service department would make sure that there was a filter available for when the vehicle was brought in for service. When I was told that they needed to send out for the cabin air filter, I told them to just forget it because I didn't want to wait around for another 1 1/2 hours. They then said to give them five minutes to complete the paperwork. After waiting another 30 minutes i went to the desk to find out what was happening. The person said he would call to check and see where the car was. Needless to say I was not told the truth about it only taking five minutes to complete the paperwork. The car was still in the service area. I'm sorry for the poor review, but I cannot tolerate the lack of information about what was happening, the different prices for the filter, taking that long to complete an oil change, and not being told the truth. More