AutoNation Chevrolet Spokane Valley

I brought my 2013 Chevy Silverado pick up in for a factory recall on the passenger air bag. Having not been in this Service department before I was unsure who to approach to get things started. Once factory recall on the passenger air bag. Having not been in this Service department before I was unsure who to approach to get things started. Once I was directed to the service writer I was greeted with a smile and helped right away. I was told that I would receive a phone call when my truck was ready. That didn't happen. I contacted the svc dept. at the end of the day and was told that it was ready. When I arrived to pick up my truck I was surprised to find out that they were going charge me a 92.00 labor fee. That was quickly corrected and after receiving a no charge invoice i was on my way. It was a pleasant overall experience. More

MY HEADLINER CONSOLE WAS SLOWLY FALLING DOWN. THEY TOOK IT RIGHT IN AND FIXED IT AT NO CHARGE. THANKS, AUTONATION CHEVROTLET!! THEY TOOK IT RIGHT IN AND FIXED IT AT NO CHARGE. THANKS, AUTONATION CHEVROTLET!! More

Very quick oil change with clean waiting area always leave satisfied & very easy to set up appointments leave satisfied & very easy to set up appointments More

They had a good selection of late model used pickups which is what we were looking for. The staff were friendly and helpful. which is what we were looking for. The staff were friendly and helpful. More

Oil change only took an hour. Fast courteous service. Knowledgeable tech. Inspected all systems and washed car. Very pleased with service. Fast courteous service. Knowledgeable tech. Inspected all systems and washed car. Very pleased with service. More

Autonation made this process very easy and smooth, they did not push for me to buy a car and they were very happy to show me any vehicle I inquired about. I was able to research on the spot about the vehic did not push for me to buy a car and they were very happy to show me any vehicle I inquired about. I was able to research on the spot about the vehicle type I was purchasing. All and all a very good experience. More

My experience with auto nation has been great I bought several cars from auto nation and I have always had great customer service the people are friendly and very knowledgeable about what there selling . several cars from auto nation and I have always had great customer service the people are friendly and very knowledgeable about what there selling . I would recommend my friends and family to purchase a car from auto nation. I want to thank everyone that has helped me . More

Excellent customer service. I recommend them for all.remember that you have to ask for them to wash your vehicle. I recommend them for all.remember that you have to ask for them to wash your vehicle. More

Michael Martin was my Salesman. He made my car buying experience very simple. I contacted him for an appt. to see a specific car but throughout the day, he sent me ideas. I told him He made my car buying experience very simple. I contacted him for an appt. to see a specific car but throughout the day, he sent me ideas. I told him what type of car & what features I was looking for & he provided me with several options. When I came in, he had the vehicle ready & waiting for me. By the time I arrived, I was ready to buy. He completed the process quickly. Washed the car himself since the Lot Attendant had gone home. Completely filled my tank with gas, which I have never been given before. Additionally, I was contacted by the Manager Devin Meyer to ensure I was aware that he was in on the process to make it very quickly. In addition, the Finance Person made it simple for me. Devin the Manager promised Michael would make it the best auto buying experience of my lifetime & he was right!! Michael Martin is amazing!! Thank you so much. More

They were wondful as they walked us through the process of ordering to pick up and delivery of our new Chevy pickup. Bill was there the whole time to answer any questions we had. We are very pleased with t of ordering to pick up and delivery of our new Chevy pickup. Bill was there the whole time to answer any questions we had. We are very pleased with the whole staff at auto nation Chevy. That is why we also purchased the exstend warrantee we trust them to do the very best. More