AutoNation Chevrolet Spokane Valley

They were wondful as they walked us through the process of ordering to pick up and delivery of our new Chevy pickup. Bill was there the whole time to answer any questions we had. We are very pleased with t of ordering to pick up and delivery of our new Chevy pickup. Bill was there the whole time to answer any questions we had. We are very pleased with the whole staff at auto nation Chevy. That is why we also purchased the exstend warrantee we trust them to do the very best. More

Very timely and efficient in servicing my vehicle also polite and professional in dealing with me polite and professional in dealing with me More

Did a great job on the repair my truck is driving great again the service manager was very informative again the service manager was very informative More

Scheduled to have recall work done, but they didn't have the airbag in stock so now I have to reschedule again, to take the truck back. A little frustrating, why would they schedule to look at the recall w the airbag in stock so now I have to reschedule again, to take the truck back. A little frustrating, why would they schedule to look at the recall work if they didn't have the part in stock. Doesn't show much respect for my time. More

I came for my check engine light repair. And not even a week later dealt with a dead battery. They didn’t even check it for $180 “diagnostic” And not even a week later dealt with a dead battery. They didn’t even check it for $180 “diagnostic” More

Fast dependable service, knowledgeable staff and technicians. I would recommend this service center to anyone. technicians. I would recommend this service center to anyone. More

Flew in from out of state. Asked that my paperwork be ready so I can fly in, pay for the truck, and hit the road. I paid cash to make things easier but that wasn’t the case. Th Asked that my paperwork be ready so I can fly in, pay for the truck, and hit the road. I paid cash to make things easier but that wasn’t the case. They made me sit around for 4 hours. I figured the experience would be quick and easy. Nope! When they were finally ready to go through the paperwork the sales manager was a total jerk. He didn’t bother to apologize or anything. He couldn’t even answer any of my questions about the title process because “you live in Oregon, I don’t know how they do it there”. Wow, I thought this was AutoNATION. I paid cash, a lot of cash. It would have been nice to get the title or a clear explanation of the process. I’ve called twice with no call back and I’m still without the title. I’m buying 30 day trip permits through the DMV which is a total pain. I’m not happy with the experience. More

Our service representative was very friendly and helpful. However, the customer service phone individual was the most rude and obnoxious person I’ve ever spoken too. She tried to refuse services that were c However, the customer service phone individual was the most rude and obnoxious person I’ve ever spoken too. She tried to refuse services that were covered by warranty and through company policy. Then refused to transfer the call to a manager. If we didn’t have to use the service to keep our warranty our vehicle would have went elsewhere. I will not purchase my next vehicle from here. Customer service and maintenance has been a nightmare More

So much better than I expected. No pressure, professional, and delivered everything I expected. This will be my first stop when it's time for another. No pressure, professional, and delivered everything I expected. This will be my first stop when it's time for another. More

I had to wait 2 hours for a oil change lube filter and tire rotation. This should not take that long. Was this because of short maintenance staff? tire rotation. This should not take that long. Was this because of short maintenance staff? More