AutoNation Chevrolet Spokane Valley

I just sold my Jeep to AutoNation and they paid more for it than any other dealer, and I checked several. Then the used car I bought from them had some minor issues they said they would resolve them. And it than any other dealer, and I checked several. Then the used car I bought from them had some minor issues they said they would resolve them. And with a 5 day or 250 mile warranty that allows you to return your purchase for any reason no questions asked even if you’ve changed your mind I had very little concerns about buying from them. They said they would resolve the issues and it turns out they attempted to (balanced the wheels and did a front end alignment), but that didn’t quite resolved it. So I brought the car back into Gary Jones the sales manager and he said the repair not being completed properly was unacceptable. I left the car with him and he personally drove it and then called me from the car to confirm the issue had not been resolved. He ordered in all the parts it needed (all new front brakes, rotors, pads) and had that repair done latter that same day. We could have just returned the car but my wife really liked and wanted it so I asked Gary to work with us. He went out of his way to ensure they stuck to their word and got everything handled. The car drives like a dream and my wife loves it. I recommend AutoNation for their used car warranty and pricing. And I highly recommend my salesman Carl Decker and sales manager Gary Jones at AutoNation Chevrolet. If you need a vehicle, go see these guys, they will take care of you! I would give them six stars if I could. More

"GREAT SERVICE"! !!!!!! A+++++ I had a Problem and it was repaired ! The Service TECH explained the Codes and how the repair made a difference in the way my Car per !!!!!! A+++++ I had a Problem and it was repaired ! The Service TECH explained the Codes and how the repair made a difference in the way my Car performed. More

Great customer service from start to finish and a not too long of wait at facility long of wait at facility More

Josh at Autonation Chevy is amazing! Always makes sure my car is well taken care of and quickly to boot. Thanks! Always makes sure my car is well taken care of and quickly to boot. Thanks! More

They were helpful and not pushy. The staff was great, they helped me find exactly what I was looking for without trying to sell me something I wasn’t interested in or out of my price The staff was great, they helped me find exactly what I was looking for without trying to sell me something I wasn’t interested in or out of my price range. They actually spent extra time and stayed after their normal hours to get me into the car they helped me find that I wasn’t even aware was an option. More

Super fast and helpful. Got me on with my day while being thorough.I trust what they have to say and repairs recommended aren’t unnecessary. Got me on with my day while being thorough.I trust what they have to say and repairs recommended aren’t unnecessary. More

Last time I'm ever going there. This is the second time I have brought my truck in with an issue and they treat me like I don't know my vehicle. Both times I have taken it elsewher This is the second time I have brought my truck in with an issue and they treat me like I don't know my vehicle. Both times I have taken it elsewhere after Autonation told me there was nothing wrong and both times I was right and the other place fixed exactly what I told them the issue was. More

Great service department from dropping my Silverado off to picking it up. Everything done and done well. to picking it up. Everything done and done well. More

Always first class service. Everything is explained completely and there is no mystery on the work being done or how much it will cost. Never been disappointed. Everything is explained completely and there is no mystery on the work being done or how much it will cost. Never been disappointed. More

They always do their best to get us taken care of. We appreciate your support We appreciate your support More