AutoNation Chevrolet Timonium - Service Center

oil change and heated steering wheel fixed I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and that I kept my car too warm and if I was still having issues, to schedule for an overnight drop off and a loaner car. So a few months later, I needed my oil change and my steering wheel still did not work so I told them I could drop it off Wednesday afternoon and I needed a loaner car. I made this appointment a week in advance. I show up to my appointment and am told a loaner car is not available but they will still look at it or I could bring it back the next day. I did not have time to wait there all day for them to fix the steering wheel when they couldn't fix it the first time. I also had to work the next day. I told them no thanks ill take it to autonation in laurel when this semester is over for them to actually fix it. More

Lemon Law Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or 1000 miles and it looks like they're using that 1000 miles up to so call repair my Yukon. Its been nothing but a nightmare. The steps will be Legal actions More

Got me in same day I called and were friendly. They were accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpad accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpads but said it could be done in an hour. So unless they are paying their service guys over $200 an hour they overcharged me. Needless to say I got the job done at JB's Shop in Bel Air for $660. I also purchased a Tahoe from them. Sales experience was ok. Had to negotiate and made them work to get my 4-year payment down to what I could afford. In the end they did. Had the Tahoe serviced there and they did a decent job. I would recommend to someone who is willing to negotiate with them. I would recommend service as long as you don't mind paying more for their service. More