AutoNation Chevrolet Timonium - Service Center

Professional 100% Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...th Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...the team here all have one goal in mind and that is to make sure your completely happy and satisfied....I drive 40 mins, cause its completely worth it to me... More

oil change and heated steering wheel fixed I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and that I kept my car too warm and if I was still having issues, to schedule for an overnight drop off and a loaner car. So a few months later, I needed my oil change and my steering wheel still did not work so I told them I could drop it off Wednesday afternoon and I needed a loaner car. I made this appointment a week in advance. I show up to my appointment and am told a loaner car is not available but they will still look at it or I could bring it back the next day. I did not have time to wait there all day for them to fix the steering wheel when they couldn't fix it the first time. I also had to work the next day. I told them no thanks ill take it to autonation in laurel when this semester is over for them to actually fix it. More

Lemon Law Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or 1000 miles and it looks like they're using that 1000 miles up to so call repair my Yukon. Its been nothing but a nightmare. The steps will be Legal actions More

Got me in same day I called and were friendly. They were accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpad accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpads but said it could be done in an hour. So unless they are paying their service guys over $200 an hour they overcharged me. Needless to say I got the job done at JB's Shop in Bel Air for $660. I also purchased a Tahoe from them. Sales experience was ok. Had to negotiate and made them work to get my 4-year payment down to what I could afford. In the end they did. Had the Tahoe serviced there and they did a decent job. I would recommend to someone who is willing to negotiate with them. I would recommend service as long as you don't mind paying more for their service. More