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AutoNation Chevrolet Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
866 Reviews
If you're shopping for a Chevrolet in the North LA area, be sure to visit AutoNation Chevrolet Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Chevrolet vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on the corner of Magic Mountain Pkwy and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first Chevrolet, or are a longtime Chevrolet owner, our team at AutoNation Chevrolet Valencia is here for you!
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 866 reviews

December 27, 2022

Nice service. The sales were efficient and professional. The whole process is smooth and I got my car fast and easily. More

by ariel1203ny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Dec 27, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Went in for a diagnostic and oil change service. Jerry was fantastic, he was informative and has great customer service skills! All employees at Valencia Chevy are accommodating and friendly! More

by John R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
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Dec 26, 2022 -

AutoNation Chevrolet Valencia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 22, 2022

Lorenzo was very helpful in getting my truck serviced while I waited. He was also very informative. More

by tnshanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Dec 27, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 14, 2022

Bring my Silverado there for service. Service department does a great job. Appointments have been on time with good service. More

by sgtmajmiller1965
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry, Amber?
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Dec 17, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2022

Everyone at AutoNation Valencia is very friendly and helpful, they always make me feel very welcome! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
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Dec 17, 2022 -

AutoNation Chevrolet Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 12, 2022

Quick and friendly service staff. Great service was able to assist and get me out as soon as possible, a loan vehicle was arranged quickly. More

by gflea69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Dec 14, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2022

Jerry and his crew of service technicians always take great care of Chevy Cruz , I never have to worry about that! More

by Alawisheshill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Dec 13, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 10, 2022

There is lack of communication between service coordinator and customers. I also suggest checking your itemized statement very well for double charges. More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Dec 13, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

Dec 13, 2022 -

Mj responded

It is so hard to contact the service department. They can just call me if they want to.

December 09, 2022

They got my truck in right away for the oil change. I walked across the street and had breakfast and when I came back it was ready. More

by Jhowton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 12, 2022 -

AutoNation Chevrolet Valencia responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 08, 2022

Terrible service. Work was performed on my vehicle without notifying me. My extended warranty didn’t cover a “software update” so I had to pay out of pocket. The manag More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo, Jerry
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Dec 11, 2022 -

AutoNation Chevrolet Valencia responded

Hi Jason, we regret your experience with us here, but are glad you brought this to our attention. If you are willing to give us another chance, please reach out to us at (661) 200-9107 to speak to our manager directly.

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