AutoNation Chevrolet Valencia

They seem Very unorganized and seem like there always in a hurry I spoke to 3 different advisors, when I picked up my vehicle no one was going to explain what was done as far as repairs. a hurry I spoke to 3 different advisors, when I picked up my vehicle no one was going to explain what was done as far as repairs. More

Casey was a great help. Great job on the vehicle and your professional crew team Great job on the vehicle and your professional crew team More

This dealer had very good costumer service and was very attentive to any needs. They also were very quick to handle any situation. attentive to any needs. They also were very quick to handle any situation. More

Service dept was very friendly and helpful, they worked diligently to ensure our vehicle was covered under warranty. The vehicle repair was completed and ready for pickup the day it was promised and dealer diligently to ensure our vehicle was covered under warranty. The vehicle repair was completed and ready for pickup the day it was promised and dealer provided a temporary replacement vehicle for the 10 days we were without our vehicle. We were very happy with the service provided! Thank you More

Robert was very helpful during the buy and after. He was very pleasant to work with and knew his job and the different options there were to make sure that I got what I wanted. He explained all the He was very pleasant to work with and knew his job and the different options there were to make sure that I got what I wanted. He explained all the functions of the care with me and also set up my phone to connect with the SUV. Amazing. The finance depart was very calm and helpful too. This is an amazing dealership to work with. More

Great customer service, staff is very friendly. Rick the service director is 👌 absolutely the best Rick the service director is 👌 absolutely the best More

Saturday walk in without a appointment, service manager and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to g and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to go much faster than expected! More

Alexis was amazing, she is the reason why I decided to go with Chevrolet team vs. via. Give the woman a raise, she know how to sell without being annoying or pushy. with Chevrolet team vs. via. Give the woman a raise, she know how to sell without being annoying or pushy. More

Infotainment center went blank, no radio or any other feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made anoth feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made another appointment to get it installed. Dante handled the service and helped pair my phone to the new radio. With a coupon from ANC, I saved 10% off the total. Very happy with service and service advisor. More

Horrible, I made an appointment online with a certain person. Leave work to drop my car and a guy asks me who my appointment is with. I tell him and as he walks away says he isn’t working today. Then he person. Leave work to drop my car and a guy asks me who my appointment is with. I tell him and as he walks away says he isn’t working today. Then he says”go ask the cashier”. I walk inside to ask the less than friendly cashier, who was annoyed I was asking her anything, says “go ask one of the guys in a blue shirt”. I walk back to where the blue shirts are and they all pretend they can’t see me through their glass cubicles. So I said do I just pick someone to help me or is someone going to help me. That is absolutely horrible customer service. Not to mention I never got a call saying my car was ready, I showed up after an 8 hr shift and again had to stand around for someone to acknowledge me. One person said my car still was not done and then another said yes it’s done. More