AutoNation Chevrolet Valencia

Jerry is the best! ! He is Always very helpful with a great vibe!! I enjoy coming to this location because of him ! He is Always very helpful with a great vibe!! I enjoy coming to this location because of him More

Great customer service They went above and. Beyond to make sure I got what I wanted Beyond to make sure I got what I wanted More

After like 2 weeks of looking for a car I ended up at auto nation Chevy. I was going through so many obstacles with other dealerships but auto nation Chevy made buying a car for the first time so easy. E auto nation Chevy. I was going through so many obstacles with other dealerships but auto nation Chevy made buying a car for the first time so easy. Emma and Vanessa helped me out and they were the absolute best! I highly recommend this dealership! More

Jerry provided great customer service. . Service was completed in a timely manner. Thank you Jerry . Service was completed in a timely manner. Thank you Jerry More

I take my car for transmission issues, they keep it for 5 days , and the and they told me, that was nothing wrong it’s it that was normal, but they did the oil, change with out asking me , I did not take it days , and the and they told me, that was nothing wrong it’s it that was normal, but they did the oil, change with out asking me , I did not take it for oil change, Thad car barely have 4000 miles the manufacturer recommended to do the first oil change at 7500 miles and change that DCT filter at the same time, when I pick up the car they was same issues, with the tire pressure, the gay to take care that problem, sit in the car direct wit work clothes, did not not use anything to protect the Upholstery, it Olson have drops of oil in the paint on the driver side , totally disappointed with this visit More

A very nice and helpful guy name John who help us get our car, surely recommend this place to our friends and family who needs car. car, surely recommend this place to our friends and family who needs car. More

Dante was great! Very communicative and helpful. AutoNation Chevrolet was able to work with and accommodate my very limited schedule so that I didn't have to go out o Very communicative and helpful. AutoNation Chevrolet was able to work with and accommodate my very limited schedule so that I didn't have to go out of my way to drop off or pick up my vehicle. They made it easy! More

I scheduled an appointment on line days before, For an oil change . Got to the dealership at 8:40am. As I entered there was a lady that took down my name and confirmed my appointment, she said have a seat oil change . Got to the dealership at 8:40am. As I entered there was a lady that took down my name and confirmed my appointment, she said have a seat be with you shortly. 40 minutes later another service advisor ask if I been help. Told him no as I was ready to walk out. He checked with someone and told me my service advisor will be with me in a minute. Now been there waiting for just under an hour. Service advisor then took my info arrange for a ride home and I left the dealership. At approximately 3:45 pm the service advisor called to tell me my truck was ready. Wow! Over 5 hours for a simple oil change. Not acceptable. More

Incredible experience with Sharon at Auto Nation Chevrolet. I knew exactly what I wanted and actually set a very high bar to a vehicle I didn't think they would find. Sharon realized getting this ex Chevrolet. I knew exactly what I wanted and actually set a very high bar to a vehicle I didn't think they would find. Sharon realized getting this exact vehicle was going to be difficult, so she gave me all the options but never tried to sway me from the one I really wanted. She must have spent countless hours, days and weeks looking for my car. After about a month she informed me that she had located my exact vehicle. She walked me through every step and was always there to answer all my questions. Sharon and their financial team changed my mind about working with car dealers. Great job!!! More

Wonderful customer service! !! I'm a proud Chevy Volt owner but had serious problem with my 2017, where it was not drivable. I dropped off the car first thing on Monday morning !! I'm a proud Chevy Volt owner but had serious problem with my 2017, where it was not drivable. I dropped off the car first thing on Monday morning and got a courtesy ride home from their very pleasant driver. It took them 2 days to assess but Jerry was in contact and very apologetic. As I had researched, it ended up being a control module that was backordered indefinitely due to supply chain issues, but Jerry's customer service was above and beyond taking away the pain from that bad news. He got approved (on his day off) for me to get a rental car. I worried needlessly that the part would come in at some point weeks later, but without me following up, they would let the car sit. The part came in the following week and it was repaired the next day after the part was received by the dealership! . Jerry even arranged for the rental car to be picked up at the dealership so I didn't have to figure out those logistics. To top it off, both the repair and rental car were fully covered under their Powertrain warranty and all with zero hassle. Customer service is not dead here, I've recommended them to my boyfriend and his daughter who both have similar year Volts. More