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AutoNation Chevrolet Valencia

Valencia, CA

4.6
866 Reviews
If you're shopping for a Chevrolet in the North LA area, be sure to visit AutoNation Chevrolet Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Chevrolet vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on the corner of Magic Mountain Pkwy and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first Chevrolet, or are a longtime Chevrolet owner, our team at AutoNation Chevrolet Valencia is here for you!
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 866 reviews

August 30, 2022

Favorite and best dealership always have the best customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here espe More

by cortezlexie02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt service manager
Sep 03, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 27, 2022

I’ve been to this dealership four different times. When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had t More

by Black Beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Aug 31, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 31, 2022 -

Black Beast responded

If you read my email the statement made was not the case when I dealt with my tire. And I had to go home and do the research myself and call the service person and give that person the info in order to get my tires replaced. It took almost a week to get my tire replaced.

August 26, 2022

They are always friendly and always calls me to update status of my vehicle. Thank you Chevrolet Valencia. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

The dealership put some pressure to make the deal. “The people behind you are trying to buy the same car right now.” More

by Carnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9107 -- we hope to hear from you soon.

Aug 30, 2022 -

Carnut responded

I wasn’t interested in the car but purchased it since I needed a car and can not wait for another car to come in. I came in special for a different vehicle. It was on the lot and available. But I was told it was gone when I had an appointment with someone. Each time I visited the dealership, nobody knew the people I was contacted by and spoke with.

August 26, 2022

I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t More

by tomstouffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Parraz
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

No one knew about optional contract with no Money down. I didn’t want mark ups. Like floor mats that used to come with the vehicle at no charge. I asked about buying parts she said no, that I had to buy th More

by isapapa51
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle,Gabriel and one behind the desk. We still don’t understand the car.
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9107. We would appreciate the chance to turn your experience around.

Sep 04, 2022 -

isapapa51 responded

Hi only I give per 10:is parts dept.nobody else in sale dept .also you have email wrong

August 25, 2022

Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at More

by tquartarone
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Feel free to stop by if you ever need any more help.

August 24, 2022

Hi,I was very pleased with my service representative Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excel More

by Ewhite9206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 24, 2022

Good customer service in service dept. My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! More

by djtdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Clark
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

August 24, 2022

Great customer service, Labor cost was kinda high, but good work preformed. Service rep's communication was good More

by cfordnetwork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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