AutoNation Chevrolet Valencia

Made an appointment for oil change. Car was promptly serviced and I was in an out in a little over an hour. Service Writer Steve Johnson. Thanks Russ Obarski Car was promptly serviced and I was in an out in a little over an hour. Service Writer Steve Johnson. Thanks Russ Obarski More

Services was great Jerry the service advisor as always very helpful and friendly. I arrive at 8:40 am and the my car was ready by 10:15am. Jerry went over what service's will be needed on my next schedule very helpful and friendly. I arrive at 8:40 am and the my car was ready by 10:15am. Jerry went over what service's will be needed on my next schedule service. More

Service rider Steve Johnson was very honest! He replaced a part in my vehicle that he thought was the problem and quoted me a cost of $500 that I agreed to pay. When the problem was not fixed he He replaced a part in my vehicle that he thought was the problem and quoted me a cost of $500 that I agreed to pay. When the problem was not fixed he did not charge me for the part or the labor. He could have easily charged me even once the repair was determined not to solve the problem and he didn’t! More

Favorite and best dealership always have the best customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here espe customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here especially with technicians! 10/10 recommend Chevy Valencia. More

I’ve been to this dealership four different times. When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had t When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had to do my own follow up to let them know I had a tire plan and it took a full week to get it resolve and I was so dissatisfied with this dealership and a female advisor. Jerry is an awesome advisor and he goes above and beyond.. More

They are always friendly and always calls me to update status of my vehicle. Thank you Chevrolet Valencia. status of my vehicle. Thank you Chevrolet Valencia. More

The dealership put some pressure to make the deal. “The people behind you are trying to buy the same car right now.” “The people behind you are trying to buy the same car right now.” More

I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled to work. Two hours later I got a text message that the car was ready. I got I ride to the dealer from work, signed for the car, and drove off. It couldn't have been more efficient or easier. More

No one knew about optional contract with no Money down. I didn’t want mark ups. Like floor mats that used to come with the vehicle at no charge. I asked about buying parts she said no, that I had to buy th I didn’t want mark ups. Like floor mats that used to come with the vehicle at no charge. I asked about buying parts she said no, that I had to buy the vehicle from them. She didn’t know anything about the vehicle.. she placed the registration in the glove box instead of the window. More

Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at AutoNation Chevrolet for any brand car for service More