
AutoNation Chevrolet Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I took my truck in for an oil change at 10 am and hot it back at 5 pm, way too long for an oil change. Also when I bought the truck the dealer made another key for me and now the key does not work and they back at 5 pm, way too long for an oil change. Also when I bought the truck the dealer made another key for me and now the key does not work and they want to charge me $326 for a new key when they should replace it for free since it was their new key that went bad, just bad customer service, also they did not rotate my tires as I was told is part of the service More
This has to be one of worst untrustworthy dealership I’ve ever dealt with in my 67 years. I went there on 6/4/24 to purchase a car. Upon arriving I informed the salesman that I was pre approved by Capital On ever dealt with in my 67 years. I went there on 6/4/24 to purchase a car. Upon arriving I informed the salesman that I was pre approved by Capital One financial and I did not want a credit score done. We discussed my trade in and what I wanted for it. The salesman returned and they offered $1800 below blue book. Stating that the car needed 2 tires and that would cost $500. I stated tires for a Hyundai Elantra don’t cost $500. After further discussion they agreed to pay me what I was asking for, for my trade in. We completed the purchase of the vehicle I wanted. A few days after the purchase I checked my credit history and discovered that they had done 4 hard pulls on my credit report. On 6/20/24 I received a payment letter from AutoNation Finance that they were the lien holder and that my payments here due on 7/19/24. I called AutoNation and was basically told to bad and if I didn’t like it to refinance with Capital One. Do not do business with AutoNation. More
I went for an oil change service and waited for 4. 5 hours. But the service advisor was polite and honest to apologized for the inconvenience and explained that they were short of technicians on that d 5 hours. But the service advisor was polite and honest to apologized for the inconvenience and explained that they were short of technicians on that day. And as compensation for the inconveniences, the oil change is free of charges. More
Came to the dealer for an oil change as I received an email promotion to have one done with a $20-$30 discount depending on the brand of oil I went with. I chose the $20 dollar discount option but this w email promotion to have one done with a $20-$30 discount depending on the brand of oil I went with. I chose the $20 dollar discount option but this was not honored after being told they would. More
Dealership look clean , vehicle that I test drove was dirty from the inside, Steve is a really good salesman (highly recommend him), he made the process smooth and easy dirty from the inside, Steve is a really good salesman (highly recommend him), he made the process smooth and easy More
We have purchased at least 4 vehicles from this amazing dealership. The sales people are always welcoming and don’t try and sell you something you don’t need! dealership. The sales people are always welcoming and don’t try and sell you something you don’t need! More
The facility was very clean and inviting. My service writer Kenny explained to me very clearly how my appointment would play out that morning. Eddy at the parts counter was also very helpful. My service writer Kenny explained to me very clearly how my appointment would play out that morning. Eddy at the parts counter was also very helpful. Both of these employees were a pleasure to work with. While I was waiting I walked around the new car lot and was approached by a very friendly salesman, who I told I wasn’t in the market for a new car but he walked with me and answered all questions. Highly recommended this Service department. Will be back! More
Great service, very friendly sales personnel, nice and clean place, excellent service and clear and detailed explanation of the paperwork. clean place, excellent service and clear and detailed explanation of the paperwork. More