AutoNation Chevrolet Valencia

Rick the service guy is why I come back to Autonation Chevy. For three years since I move to the SCV from the SFV he's been the guy to handle every chevy I've owned and he is why my girlfriend takes her Chevy. For three years since I move to the SCV from the SFV he's been the guy to handle every chevy I've owned and he is why my girlfriend takes her Jeep to the Autonation in the next lot. In fact, when I bought my used 2019 traverse last fall I got the extended warranty along with the maintainence package at a good deal. THe latest oil change/maintenance I recieved included a little video report of the condition of my car. Very cool that I got it as a link on my cell phone! The only time i've had a hiccup is in trying to check my gas gauge. Rick's hands are tied with that one because when tech issues, like my gas gauge, need to be inspected/reviewed the availability of the tech people is very incovenient for the customer's work schedules. I get out around 3p and the current issue with my gas gauge cannot be inspected to see if it needs correcting during 8a-3p and saturday appointments are not really available for such issues. You guys are great for maintenance stuff anytime of the week INCLUDING saturdays. So I believe Rick is trying to come up with a solution to my gas gauge issue (inspection/correction) as I write this review. Overall you guys are awesome! My cars will always stay fit to drive with you guys taking care of them! JHO More

Great service every time I have service done here every one has been great. Arianna was very friendly and answered all my questions. one has been great. Arianna was very friendly and answered all my questions. More

It's good working with someone that understand the importance of having good customer service. Rick's always helps me get my 2015 Camaro in and out with updates and great customer service, at a fair p importance of having good customer service. Rick's always helps me get my 2015 Camaro in and out with updates and great customer service, at a fair price. AutoNation Chevrolet Valencia, very happy with the customer service. More

Rick Clark did a great job providing me service for my car, and charged me a very reasonable fee for the work I had done. car, and charged me a very reasonable fee for the work I had done. More

Rick was very helpful the entire time, updates were provided everyday, I am very happy with the customer service. provided everyday, I am very happy with the customer service. More

Super fast friendly service on my 2018 Chevy Colorado,arrived early for my appointment and they took me right in. Colorado,arrived early for my appointment and they took me right in. More

Service advisor took our vehicle in as a walk-in and within a few hours we had a diagnosis. within a few hours we had a diagnosis. More

Brought Tahoe in to fix stuck tailgate door. Meet with Service Rep, Steve Johnson, who quickly diagnosed the problem and got repairs going. Mr. Johnson kept me apprised of progress and I got my Meet with Service Rep, Steve Johnson, who quickly diagnosed the problem and got repairs going. Mr. Johnson kept me apprised of progress and I got my car back in just a few days. Mr. Johnson is knowledgeable, professional and friendly, and obviously, the Service Tech knows his job. I was pleased with the service and will return as required. More

Have always been attended to with the utmost respect and have had fast and courteous service have had fast and courteous service More

Jerry Hicks is a professional. He is great to work with. Car was ready on time. He is great to work with. Car was ready on time. More