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AutoNation Chevrolet Valencia

Valencia, CA

4.6
823 Reviews

23649 Valencia Blvd

Valencia, CA

91355

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Showing 823 reviews

June 01, 2022

Service Department has consistently gone above and beyond expectations in both price and results. Also aware of my schedule and needs. Got my car done over a holiday weekend when I expected them to keep it t More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Jun 02, 2022 -

AutoNation Chevrolet Valencia responded

Hi Stu, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 02, 2022 -

Stu responded

Ironiously identified my service advisor is Rick Smith. It was Rick Clark. He was outstanding.

June 01, 2022

Great experience & customer service as usual with Steve. Recommend. Enjoined hot chocolate & water in the lobby. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 03, 2022 -

AutoNation Chevrolet Valencia responded

Hello Joe, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2022

The best part of my purchase experience was Michelle my sales rep. She was very knowledgeable and made herself available when ever I had a question. She was also just as excited about the purchase as I was More

by awgavidia1371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2022

My oil change took longer than was expected but my service manager made things right for me by adjusting the cost of the service visit. More

by chuckpg35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Jun 02, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

May 27, 2022

Jerry our service writer was excellent and had great suggestions he was very polite and courteous More

by Rmulbrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
May 31, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

My advisor was knowledgeable and took care of everything for me. Then my truck was ready for pickup when promised. More

by Eugenio M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eloy Garcia
May 31, 2022 -

AutoNation Chevrolet Valencia responded

Hi Eugenio, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 27, 2022

Clean courteous offered waters while we were in the process. Everyone was very professional and they wanted to make sure we were happy with our purchase More

by ms.gunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taris, Robert, finance, I think Jennifer
May 31, 2022 -

AutoNation Chevrolet Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 27, 2022

Irene was very responsive to my questions. She was very professional and helpful. Thank you! More

by clilly27604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Irene from sales and Jaime from Finance
May 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Valencia and we hope to be of service again in the future.

May 26, 2022

My car was completed on time. Jerry Hicks was my Service Representative, he is a true professional, I look forward to working with him and Auto Nation Chevrolet in Valencia again! More

by simplyrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
May 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 26, 2022

Steve is the best! The very Best! Really. The best. Seriously, The worst is this, ""15 word minimum". Seriously, work it out. More

by m1ckDELTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
May 29, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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