AutoNation Chevrolet Valencia

This was a very good transaction. It did not take that long and the price was very fair. I would recommend Valencia Chevrolet as a dealer worth doing business with. long and the price was very fair. I would recommend Valencia Chevrolet as a dealer worth doing business with. More

Great experience and we love power chevrolet. This team makes you feel right at home. We will continue buying cars from the Checrolet team in the future. makes you feel right at home. We will continue buying cars from the Checrolet team in the future. More

I am extremely pleased with tis dealership and Willie. I have a very specific request for an Equinox LTZ and he has show amazing patience as our color choices changed and we added additional features that w have a very specific request for an Equinox LTZ and he has show amazing patience as our color choices changed and we added additional features that we wanted to have. He has worked with us daily over a week via phone, email, and in person to make sure we are completely happy and love our car. I have never had this kind of service before. This is not the typical type of dealership either. - the people are firendly and you feel comfortable and welcome to ask questions. I would definitely recommend Willie and this dealership to anyone looking to have a positive buying experience , and get exactly what they want! More

Bryan went out of his way to make sure we were taken care of at all times. He offered us water multiple times. He worked hard to make sure we were not waiting and we were able to finish our deal quickly. Als of at all times. He offered us water multiple times. He worked hard to make sure we were not waiting and we were able to finish our deal quickly. Also, Bryan is not a pushing sales person that you want to run away from. He was friendly and easy to work with. More

The employees at Power Chevrolet were all helpful and courteous. I never felt pressure to buy although it was getting late and near closing. The sales people (Percy and Randy) worked with me to get a dea courteous. I never felt pressure to buy although it was getting late and near closing. The sales people (Percy and Randy) worked with me to get a deal I was satisfied with. James in finance was helpful, informative, and efficient. He filled us in on the usual add-ons that come with the financing, but was never pushy. It was very late and he worked quickly to get everything completed. Overall, I am very pleased with my experience at Power Chevrolet. Often times the joy of getting a new car is dulled by the ordeal at a dealership, but this was not the case for myself at Power Chevrolet. More

I HAVE EXPERIENCED CONTINUING AND SYSTEMIC PROBLEMS WITH THIS DEALERSHIP'S SERVICE DEPARTMENT REGARDING VEHICLES I HAVE PURCHASED FROM THE FACILITY. SERVICE ADVISORS AND CASHIERS PRACTICE POOR TELEPHONE ET THIS DEALERSHIP'S SERVICE DEPARTMENT REGARDING VEHICLES I HAVE PURCHASED FROM THE FACILITY. SERVICE ADVISORS AND CASHIERS PRACTICE POOR TELEPHONE ETIQUETTE LEAVING ME ON HOLD INTERMINABLY AND RECENTLY DISCONNECTING MY CALL WHEN TRYING TO SCHEDULE A COURTESY SHUTTLE RIDE. I HAVE BROUGHT MY VEHICLES TO THE SERVICE DEPARTMENT NUMEROUS TIMES REGARDING NOISE RELATED PROBLEMS, BUT THE DEALERSHIP HAS FAILED TO CORRECT ALL OF THEM RETURNING MY VEHICLES TO ME WITH UNCORRECTED PROBLEMS. I BROUGHT THESE ISSUES TO THE ATTENTION OF MATT GOODING, SERVICE DEPARTMENT MANAGER, BUT TO NO AVAIL. I THEN FILED A COMPLAINT WITH GM'S CUSTOMER CARE DEPARTMENT CONCERNING THESE ISSUES AND FOUND OUT THAT MR. GOODING HAD TOLD THE GM REPRESENTATIVE THAT I WAS NO LONGER WELCOME TO BRING MY VEHICLES TO THE DEALERSHIP FOR NECESSARY AND WARRANTY REPAIR WORK. MR. GOODING'S ACTIONS WERE UNPROFESSIONAL, DISCOURTEOUS, ARBITRARY, CAPRICIOUS, PUNITIVE, UNFAIR, AND WITHOUT MERIT. HE HAS CREATED AN UNDUE HARDSHIP FOR ME BY REFUSING TO SERVICE MY VEHICLES. IT'S VERY CLEAR TO ME THAT THIS DEALERSHIP DOES NOT VALUE GOOD CUSTOMER RELATIONS WITH REPEAT CUSTOMERS SUCH AS MYSELF. More

Very friendly service. No hassle buying experience. Everything was clear and simple to understand. The whole process only took about two hours, including test drive.Even washed my truck and filled the Everything was clear and simple to understand. The whole process only took about two hours, including test drive.Even washed my truck and filled the tank! I would highly recommend this dealer. More

I arrived on time for my appointment and was taken care of immediately by Jesse Colon. I had about 3 or 4 minor nuances that I brought to Jesse's attention with regards to my Vehicle and he was so Very He of immediately by Jesse Colon. I had about 3 or 4 minor nuances that I brought to Jesse's attention with regards to my Vehicle and he was so Very Helpful and took care of everything. My Tahoe was serviced in a timely manner, the little annoyances ( a couple of parts came loose under my seat, brake light not working, cruise control not working) these were all taken care of in a matter of minutes) Jesse discovered that the bulb in my brake light had come loose and that was all that was wrong with that. The problem with my cruise control was linked to the brake light and the on/off swich was in the "off" position - Resolved!! The loose parts from under my drivers seat were put back in place. My Tahoe was washed and I left the Dealership a Very, Happy and Satisfied Customer and will continue to be a Customer of this Dealership. More

Willie Dalgan's knowledge and professionalism was a Willie Dalgan's knowledge and professionalism was a breath of fresh air! My husband and daughter went to look at a used Ford Explorer and Willie w Willie Dalgan's knowledge and professionalism was a breath of fresh air! My husband and daughter went to look at a used Ford Explorer and Willie was their salesperson. He was able to work with them toward a fair price for the year/make/model/ mileage of a used car. His diligence to try and to answer the questions that my husband had were handled with the upmost respect. Car buying is sometimes a frightening and tense experience, Willie made sure our family was comfortable. More

The service I received was great. The people I came in contact with were very friedly and easy to talk to. They made me feel relaxed . They gave me an estimate on how long it would take and completed abo contact with were very friedly and easy to talk to. They made me feel relaxed . They gave me an estimate on how long it would take and completed about 1/2 hour ahead of time. While I waiting I look around the dealership which was very neat and clean and was offered coffee also which was great. The Cashier was very quick and pleasant to deal with also. Was just a great expience all around. More