AutoNation Chevrolet West Colonial

Buyer beware when shopping at AutoNation West Colonial. The salesperson told me the 2027 Chevy would work with Apple CarPlay, but that information turned out to be misleading. After taking delivery, I l The salesperson told me the 2027 Chevy would work with Apple CarPlay, but that information turned out to be misleading. After taking delivery, I learned that many features rely on Google's built-in system and that key connected functions depend on an active OnStar Premium subscription. What I was never told during the sales process is that if you don't continue paying for OnStar Premium, which costs about $38 per month, some connected Google features can go offline and you'll be left with only basic functionality. This is information that should have been fully disclosed before the sale. Customers deserve to know about recurring subscription costs and limitations before signing paperwork, not after buying the vehicle. I feel misled and would not recommend this dealership based on my experience. More

This place is my favorite, because all staff are kind and nice with me always. I'm grateful with them, always helped me with my car. nice with me always. I'm grateful with them, always helped me with my car. More

Bad service. Gave me two keys one doses not work.said can't help. Had two new clients. No more Gave me two keys one doses not work.said can't help. Had two new clients. No more More

Luis did really good at being responsive to my questions and keeping me informed. Ordering and delivery of parts seemed to be very prompt. and keeping me informed. Ordering and delivery of parts seemed to be very prompt. More

Steve will do it squid about France is cool so when they get a used AMG I'm coming there since I live in NSB FL. If we can smoke and be cool w customers that's old school..if Steve will do it reads this I get a used AMG I'm coming there since I live in NSB FL. If we can smoke and be cool w customers that's old school..if Steve will do it reads this I need a used Amg wagon 4matic..or TOGI please help me.buy one More

The team did a great job helping me locate the exact suv I wanted and worked out a great deal. They helped me set up everything and was a over all great experience I wanted and worked out a great deal. They helped me set up everything and was a over all great experience More

I would give AutoNation Chevrolet West Colonial in Orlando zero stars if I could. I purchased a 2016 Jeep Wrangler from this dealership because it was advertised and sold as an AutoNation Certified Orlando zero stars if I could. I purchased a 2016 Jeep Wrangler from this dealership because it was advertised and sold as an AutoNation Certified vehicle with a 90-day/4,000-mile Certified warranty. I also purchased AutoNation’s extended warranty because I believed AutoNation stood behind the vehicles it sells. Almost immediately after buying the Jeep, it began having intermittent starting issues. We mentioned concerns about how it drove, but we were assured everything was fine. Then, only about a month after purchase, the Jeep completely lost all electrical power while I was driving, leaving me stranded in the middle of the road at night. It had to be towed. The diagnosis was that the Jeep’s primary control module (the vehicle’s computer or “brain”) had failed. This wasn’t a flat tire or normal maintenance item—it was a major electrical failure on a vehicle that had just been sold as “Certified.” What disappointed me even more was the response from the selling dealership. When I called AutoNation Chevrolet West Colonial hoping they would stand behind the vehicle they had certified, I was essentially told they weren’t going to do anything and wished “good luck.” What’s the point of paying extra for a Certified vehicle if the dealer refuses to take responsibility when a serious problem appears almost immediately after the sale? I expected AutoNation to stand behind its Certified program. Instead, I was left stranded, bounced between dealerships, dealing with delays, confusion over warranty coverage, and a complete lack of concern from the dealership that sold me the vehicle. I hope AutoNation Corporate steps in and makes this right, because my experience with AutoNation Chevrolet West Colonial has completely destroyed my confidence in both the dealership and the AutoNation Certified program. More

francisco is very kind and he show very outstanding service with my truck, he all time make updating about my car . service with my truck, he all time make updating about my car . More

My experience at AutoNation West Colonial was AWESOME! Christina was extremely informative, professional, and attentive throughout the entire process. She took the time to answer all of my questions, kept Christina was extremely informative, professional, and attentive throughout the entire process. She took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with my decisions. Her knowledge, patience, and outstanding customer service made the experience smooth and enjoyable. I truly appreciate her dedication and willingness to go above and beyond to help. If you're looking for excellent service, I highly recommend asking for Christina. Thank you for making this such a positive experience! More

Great Salesperson, friendly, willing to go the extra mile. The car was dirty when we arrived but we did not call ahead. However, we called the next day and said we were coming back to purchase the car a mile. The car was dirty when we arrived but we did not call ahead. However, we called the next day and said we were coming back to purchase the car and they had 4 hours to detail it and I even asked if thats enough time. They said it was plenty of time. The car was 80% cleaner but not nearly where I had expected. I spent 2 hours the next day cleaning it myself. More