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AutoNation Chevrolet West Colonial
Orlando, FL
679 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 679 reviews
May 25, 2023
Horrible place, my experience with the parts department was extremely horrible, gave me the wrong item, and when I went to return the item they wanted to charge me a re-stocking fee even though they messed was extremely horrible, gave me the wrong item, and when I went to return the item they wanted to charge me a re-stocking fee even though they messed up. I spoke to the parts manager (Paul) about this situation. While speaking to Paul, Edgar (guy who sold me the wrong item) wanted to argue with me in front of other customers and his manager. Even threatening me that he wanted to fight me and I quote "Did you wanna step outside." extremely unprofessional. More
by Gomezj97
Employees Worked With
Edgar and Paul
May 23, 2023
Found the dealership very helpful and friendly especially Kartal Topqul. Dealership very clean. A few problems came up on the purchase and everything was addressed to my satisfaction. Kartal Topqul. Dealership very clean. A few problems came up on the purchase and everything was addressed to my satisfaction. More
by Tom
Employees Worked With
Kartal Topqul
May 22, 2023
Oil change 145 dollars way too much couldn’t fix recall took over 2 hours for nothing went next door 88 dollars for oil change and fixed recall in less than an hour the experience at your dealership has pu took over 2 hours for nothing went next door 88 dollars for oil change and fixed recall in less than an hour the experience at your dealership has put a bad taste in my mouth I have bought many vehicles at your dealership but your service department needs an overhaul, I will never service my vehicle there again as far as sales no issues More
by Brianhendrix63
Employees Worked With
?can’t remember
May 11, 2023
The Service Dept. doesn't stay in contact very well and the phone system simply gives you the run around. It is rare to get a live voice and/or any information on the doesn't stay in contact very well and the phone system simply gives you the run around. It is rare to get a live voice and/or any information on the first call. More
by ddemarsh
Employees Worked With
Brian Stillwell
May 07, 2023
Scheduled a service appointment through the MyChevrolet App. Arrived and was pleasantly greeted and directed inside the service department. A helpful smile got me all set up and directed me to go relax in App. Arrived and was pleasantly greeted and directed inside the service department. A helpful smile got me all set up and directed me to go relax in the lobby while waiting for my oil change to be done. A few minutes later I was checked on by a lovely lady named Angela. She informed me of how it was going and that if I needed anything to come get her. I was offered a nice specialized coffee from their free machine. I had a pleasant, quick experience and will return again. More
by jason.blackwell
Employees Worked With
Angela, Justin, and Bryan
May 07, 2023
Scheduled a service appointment through the MyChevrolet App. Arrived and was pleasantly greeted and directed inside the service department. A helpful smile got me all set up and directed me to go relax in App. Arrived and was pleasantly greeted and directed inside the service department. A helpful smile got me all set up and directed me to go relax in the lobby while waiting for my oil change to be done. A few minutes later I was checked on by a lovely lady named Angela. She informed me of how it was going and that if I needed anything to come get her. I was offered a nice specialized coffee from their free machine. I had a pleasant, quick experience and will return again. More
by jason.blackwell
Employees Worked With
Angela, Justin, and Bryan
