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AutoNation Chevrolet West Colonial
Orlando, FL
685 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 685 reviews
June 03, 2023
At first my experience overall was good. Erika Alvarez, who was the original sales representative was courteous, thorough and answered all our questions. Sales pressure increased slightly as Erika Alvarez, who was the original sales representative was courteous, thorough and answered all our questions. Sales pressure increased slightly as other representatives entered the situation. Sales Manager Razvan Matei stepped up the sales tactics and Rodney Farley took over from Erika. We ended up purchasing a 2023 Equinox RS. As part of the purchase agreement, Autonation was to install a trailer hitch. It has been a week as of today and I have not heard from Rodney about scheduling the installation of the agreed hitch. I have emailed him twice already earlier this week with no response or reply. I called three times today and was transferred to a voicemail each time. Finally Razvan called me and explained the issue with the phone system and miscommunications. Rodney also responded. I feel confident that all will go well! More
by mbzanella
Employees Worked With
Erika (A+), Rodney, Razvan,
June 01, 2023
At AutoNation everyone there was very friendly and helpful. If I had to recommend my friends and family it will be a go to place for professional service done on the vehicles. Thank you AutoNation Che helpful. If I had to recommend my friends and family it will be a go to place for professional service done on the vehicles. Thank you AutoNation Chevrolet GM for your service.💙 More
by harveylatanya
Employees Worked With
Brian Stilwell
May 31, 2023
I have purchased my last two vehicles from this dealership and had a great experience both times. The service personnel are very attentive and knowledgeable. On my most recent service appointment dealership and had a great experience both times. The service personnel are very attentive and knowledgeable. On my most recent service appointment, Jamel Black was outstanding. More
by Jay C
Employees Worked With
Jamel Black
May 25, 2023
Horrible place, my experience with the parts department was extremely horrible, gave me the wrong item, and when I went to return the item they wanted to charge me a re-stocking fee even though they messed was extremely horrible, gave me the wrong item, and when I went to return the item they wanted to charge me a re-stocking fee even though they messed up. I spoke to the parts manager (Paul) about this situation. While speaking to Paul, Edgar (guy who sold me the wrong item) wanted to argue with me in front of other customers and his manager. Even threatening me that he wanted to fight me and I quote "Did you wanna step outside." extremely unprofessional. More
by Gomezj97
Employees Worked With
Edgar and Paul
May 23, 2023
Found the dealership very helpful and friendly especially Kartal Topqul. Dealership very clean. A few problems came up on the purchase and everything was addressed to my satisfaction. Kartal Topqul. Dealership very clean. A few problems came up on the purchase and everything was addressed to my satisfaction. More
by Tom
Employees Worked With
Kartal Topqul
May 22, 2023
Oil change 145 dollars way too much couldn’t fix recall took over 2 hours for nothing went next door 88 dollars for oil change and fixed recall in less than an hour the experience at your dealership has pu took over 2 hours for nothing went next door 88 dollars for oil change and fixed recall in less than an hour the experience at your dealership has put a bad taste in my mouth I have bought many vehicles at your dealership but your service department needs an overhaul, I will never service my vehicle there again as far as sales no issues More
by Brianhendrix63
Employees Worked With
?can’t remember
