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AutoNation Chevrolet West Colonial

Orlando, FL

3.9
685 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 685 reviews

April 04, 2023

Excellent service! !!!! Marquis not only offered me great suggestions but his service was outstanding! He is very educated in this business and helped me get the car of More

by Anacooke10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis
Apr 07, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Very customer friendly from the time you walk until you leave. Would continue having this dealership to service my vehicles. More

by Tommy Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Williams
Apr 07, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Tommy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

The dynamic duo Tim & Matei went above & beyond assisting my with a new car purchase for my 16yr old daughter....words cannot express fully my appreciation for such a great experience!!! More

by ERIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim & Matei
Apr 06, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Erin, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

The service group has been very good. Tim has been awesome. The sales group were very helpful unti the sale was made. I could not get a return call. My vehicle had an issue the day af More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Brian.
Apr 07, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

I brought my car for repairs and after week and a half the car has the same issues again. Nobody reply my calls yet More

by Catasabogal787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 02, 2023

Great and fast service. The dealer I worked with got me a Lyft and a ride back and it all only took 1 hour and half just like he said. More

by JorrdanMcCrayTv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 02, 2023

On 3/25/2023, I took my 2015 Chevy Camaro RS to this dealership for a four-wheel alignment (I reside in Titusville, FL. 40 miles one-way) The appointment was for 10:30 am. The alignment was perform by More

by Ray2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bent Mills, Service Director, William Fierro, Service advisor and Frank, Alignment Technician.
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

Apr 10, 2023 -

Ray2013 responded

I attempted to contact the GM at the phone number listed above. However, I was advised by a service department member ("Q") that:" He is very hard to get in touch with, let me see if I can." "I could not reach him." I then asked for his direct number or, if I could leave voicemail message or his email. Response: "No, I'll give you his extension (x-85334111) but you can't use it because it for internal employee use only." "You should contact the Service Director to handle your concerns." I stated that wanted to speak with the General Manager not, the service director. This person ("Q") was not able to connect me with, nor, provide me a means of doing so. Rhetorically speaking, what is the point of my being invited to contact and speak with the General Manager when his employee's won't provide a means to do so, and I was not giving his direct contact information??? The aftermath is increasingly becoming more frustrating than the service encounter. Raymond T. Carter '

Apr 14, 2023 -

Ray2013 responded

Ray2013 responded publicly on 4/10/23 4:39 PM I attempted to contact the GM at the phone number listed above. However, I was advised by a service department member ("Q") that:" He is very hard to get in touch with, let me see if I can." "I could not reach him." I then asked for his direct number or, if I could leave voicemail message or his email. Response: "No, I'll give you his extension (x-85334111) but you can't use it because it for internal employee use only." "You should contact the Service Director to handle your concerns." I stated that wanted to speak with the General Manager not, the service director. This person ("Q") was not able to connect me with, nor, provide me a means of doing so. Rhetorically speaking, what is the point of my being invited to contact and speak with the General Manager when his employee's won't provide a means to do so, and I was not giving his direct contact information??? The aftermath is increasingly becoming more frustrating than the service encounter. Raymond T. Carter

March 31, 2023

Great experience, amazing customer service, excellent service department and very helpful team. I would highly recommend. More

by macman337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis, Mo, Rodney
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet West Colonial and we hope to be of service again in the future.

March 30, 2023

On time professional and efficient. My service guy made me feel like a valued customer and not just a number. He took his time and answered all my questions. More

by KCollins
Recommend Dealer
Yes
Employees Worked With
Lee, I don't remember the gentleman's name
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 30, 2023

good service los empleados muy amables y el vendedor y el de finanzas me dieron un buen trato More

by Miguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kartal topgul. and. Jorge
Apr 04, 2023 -

AutoNation Chevrolet West Colonial responded

Miguel, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Conduce con cuidado y nos vemos en la carretera.

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