AutoNation Chevrolet West Colonial

BAIT AND SWITCH. BUYER BEWARE! . This place is full of liars and scammers. People I dealt with are AMYN Haji JOB Lucian Armando (finance). These guys sold us a vehic BUYER BEWARE! . This place is full of liars and scammers. People I dealt with are AMYN Haji JOB Lucian Armando (finance). These guys sold us a vehicle that was non-functioning after driving less than an hour. It broke down and not only that they sold us a warranty that was not valid. After multiple attempts of leaving messages and emails, nobody returned your calls. Now we’re stuck with a $5000 bill! DONT BUY FROM THEM! More

Corvette owner and took my car in for simple oil change. The advisor could not provide me with cost of oil and after change I felt the charge, including $ 18.63 for “ shop materials was excessive. I met wit The advisor could not provide me with cost of oil and after change I felt the charge, including $ 18.63 for “ shop materials was excessive. I met with service mgr and GM and expressed my opinion. I informed them I’d like to use my Chevrolet's reward points. Problem with reward number. Provided next day. Service Mgr promised a credit would be issued for the reward points. I’ve never received credit some 4 weeks later. Just terrible vibe from my first visit. While GM and Service Mgr were collegial, the experience and results here was not a good one. “ there’s only one chance for an initial good impression” and the results here don’t meet that test. In future I’ll go to an Independent repair shop or another dealer. More

Perhaps I have been to many car dealers over the years and was expecting a poor experience of haggling, broken promises etc. Luis and I connected over FB. I sent him information, including pictures of my and was expecting a poor experience of haggling, broken promises etc. Luis and I connected over FB. I sent him information, including pictures of my trade and he gave me a very good offer. I came to the dealer the next day. Luis was professional, made sure the car was as described, and in a less than an hour I was done. I have never had a car experience like this before, Highly recommend, which I don’t hand out easily. More

Excellent customer service! Manny Cepeda went above & beyond to make sure we were happy, He really knows his vehicles & his attention to detail is outstanding! If you’re looking Manny Cepeda went above & beyond to make sure we were happy, He really knows his vehicles & his attention to detail is outstanding! If you’re looking to buy a new vehicle, ask for Manny! More

Terrible customer service. Their Service Manager Mike is a liar. He refused to honor an agreement we had. I even have documented proof of it. Their receptionist Glynn in the Se Their Service Manager Mike is a liar. He refused to honor an agreement we had. I even have documented proof of it. Their receptionist Glynn in the Service area also sucks and doesn’t get anything done you ask him, make sure you don’t trust these 2 with anything in there. This dealership sold me a damaged car that had battery problems and side mirror problems. These 2 who were suppose to help me figure out a solution only made things extremely worse on top of that I’ve lost a lot of money because of them. Chevrolet dealership would be a better place if Glynn and Mike didn’t work there. More

The people was very great. I got good service they went out there way very nice people I got good service they went out there way very nice people More

Bought a car from this dealership within 300 miles of driving the car had a def exhaust system leak. This should have been seen in the inspections. The bmw servicer said that this should have been seen o driving the car had a def exhaust system leak. This should have been seen in the inspections. The bmw servicer said that this should have been seen on the inspections meaning they lied about it before they sold it. Very inconvenient and very unhappy More

The buying process was easy and straightforward I forgot the person name that helped us out but he helped us pick out the traverse and we test drove it and we had couple concerns and he let the people check the person name that helped us out but he helped us pick out the traverse and we test drove it and we had couple concerns and he let the people check it out and less than 2 hours later we were on our way !!!! More

Marquis was incredibly helpful in making the purchase of my new Santa Fe as painless and smooth as possible. His knowledge and experience of the whole process from start to finish was shown throughout. This my new Santa Fe as painless and smooth as possible. His knowledge and experience of the whole process from start to finish was shown throughout. This is where I’ll be buying my cars from now on. More