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AutoNation Chevrolet West Colonial

Orlando, FL

Overview
Reviews
Vehicles
3.9
680 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 680 reviews

May 26, 2022

Took over 2 hours for an oil change, was even early for a 10:00 appt and didn’t get out till almost 12:00. Then they didn’t do the car wash because it took to long for oil change. We go there for special C More

by Oldfosel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 28, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

May 25, 2022

They were very friendly and took only one day to do the work. It was very convenient. More

by E.D.W.Forrester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
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May 27, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

Very professional helpful keep you updated at all times give you complimentary wash gives recommendation. More

by Jermainegardner4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 27, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

Great service, good staff. I recommend this dealer to buy a car or for service More

by pdelaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence
Report | Print
May 27, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Autonation Chevrolet West Colonial and we hope to be of service again in the future.

May 25, 2022

Excellent service and feedback about taking care of the most important needs for my vehicle. More

by Rhea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Beall
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May 27, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Rhea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2022

First appointment employee wasn't present for oil change. Second attempt, task took 1:40. More

by Dvsall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrence
Report | Print
May 26, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

May 23, 2022

Incompetent. , sneaky, underhanded. Booked scheduled maintenance with plan I prepaid for. When I got there they had my vehicle under someone elses name after Ihave More

by chaddgoing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
You can look them up.
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May 25, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

May 23, 2022

This is only my second experience with them and it started out a little rocky but Nate the service employee I ended up speaking with came in a saved the situation. I More

by Thellovelyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
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May 25, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

May 22, 2022

Thank you for amazing service. I'm really happy. Also My 2019 Tahoe happy too. More

by csdino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2022

The service department has a difficult time communicating with your insurance company. I can't get my rental car cost back because of it. More

by S.Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance
Report | Print
May 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0751 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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