AutoNation Chrysler Dodge Jeep Ram Hilton Head

Horrible customer service. Dealt with assistant manager regarding warning light. They had the code when we made the appointment and we thought it was recorded. Apparently th Dealt with assistant manager regarding warning light. They had the code when we made the appointment and we thought it was recorded. Apparently the information was not recorded and they didn't reference notes on the account of previous warranty work. Anyway they had the vehicle for 2 days and couldn't determine what the issue was. During the 2 days we had to continuously follow up. We left several messages for Dustin with no response. Even when he said that he would call us back he didn't. Then when we picked up the vehicle (after nothing had been done) Dustin didn't even acknowledge us when we walked in the door. He left for a few minutes with our keys and said here's your keys and nothing more. So don't waste your time taking your vehicle to Auto Nation Hilton Head, they don't seem to know what they are doing and provide no customer service. More

Professional and accommodating. Good experience. I would go back again and recommend both the samesman. Good experience. I would go back again and recommend both the samesman. More

One of my most pleasant new car purchasing experience. I would not hesitate to recommend them to friends and family. I would not hesitate to recommend them to friends and family. More

Very professional, easy to work with, no hassle and working toward the purchase of the vehicle. working toward the purchase of the vehicle. More

Very easy purchasing experience. No issue with the trade value I was seeking and them locating the car that we wanted. No issue with the trade value I was seeking and them locating the car that we wanted. More

Excellent experience say rep rep representative. Excellent to work with. All representatives at the dealership excellent to work with Excellent to work with. All representatives at the dealership excellent to work with More

The sales person, Michael Mancini, was very professional and helpful. Great experience. Would recommend this dealership to friends. and helpful. Great experience. Would recommend this dealership to friends. More

Stay away from the service department! They lie and avoid you if you need to reach them. They lie and avoid you if you need to reach them. More

They were great again as usual! Always do exactly what they are supposed to do! Always do exactly what they are supposed to do! More

I couldn't have been any happier with my service. I got an oil change, headlight bulbs replaced, tires rotated and tire repaired and was at the dealership for less than 2 hrs. Cassandra was the abs I got an oil change, headlight bulbs replaced, tires rotated and tire repaired and was at the dealership for less than 2 hrs. Cassandra was the absolute best, she was thorough and updated me through out the whole process. 10/10 would recommend, I live closer to another jeep dealer but purposely go further for better service. More