AutoNation Chrysler Dodge Jeep Ram Hilton Head

I just wanted to voice my disappointment with AutoNation Dodge Ram of Hilton Head Dealership's service. I purchased a 2023 Ram 3500 and had the following issues: gas cap missing, brake fluid was never flus Dodge Ram of Hilton Head Dealership's service. I purchased a 2023 Ram 3500 and had the following issues: gas cap missing, brake fluid was never flushed but I was charged for it, and the truck was not clean. I took the truck back for the above discrepancies plus a recall inspection, and key FOB programming. Three and half hours later the recall I believe was completed, (was never provided any paper work), the FOB was programed, and the brake system was supposedly flushed. I had to leave after 3.5 hours, due to other appointments. Later that night I check the brake fluid and to my surprise the fluid had been over filled to the top of the resevoir, no expansion room at all, and the fluid was still dirty. I corrected the problem myself as I have no confidence in AutoNation CDJR of Hilton Head. Nothing else was completed. The experience of purchasing a vehicle from AutoNation has not been pleasant. The lack of attention to detail, and caring for the customer is unacceptable. After paying $68,000 for the truck I expected it to be detailed, instead I was given a truck with coffee spills in the center console, glue from the window stickers on the windshield and candy wrappers under the seats. I would not recommend this Dealership. More

Friendly and helpful staff. Efficient processing. Michael and Corrina were amazing! Would purchase from this dealership again. Efficient processing. Michael and Corrina were amazing! Would purchase from this dealership again. More

I had an excellent experience at Auto Nation CDJR. I was looking at a couple different models and Jon (Sales) was super helpful and accommodating! My wife even mentioned that they were the 1st place t I was looking at a couple different models and Jon (Sales) was super helpful and accommodating! My wife even mentioned that they were the 1st place that actually spoke to her also and valued her input. The sales process was smooth maybe 1.5 hour. Not the typical 4+ hour arbitration you normally have when purchasing a vehicle. Jimmy (Sales Manager) was excellent also getting everything locked in, he was present not just sitting in an back office spitting out numbers. There were minor things that needed to be taken care of, he scheduled and ensured they were. Pretty much all you can ask for from a GM! Overall probably the best Auto purchasing experience I have had in over 10 years. More

Julian was so helpful and got us in and out with our new Grand Cherokee L in 2 & 1/2 hours. the finance team was all helpful and we are so excited about our new car! thanks again! Grand Cherokee L in 2 & 1/2 hours. the finance team was all helpful and we are so excited about our new car! thanks again! More

I appreciated the porter service. But that was necessary because the car was there unexpectedly for 6 days! Calling to get updates over the phone was frustrating. Messages were not re But that was necessary because the car was there unexpectedly for 6 days! Calling to get updates over the phone was frustrating. Messages were not returned in a timely way —sometimes next even the same day. And once I sat on hold for 10 minutes before giving up More

Service dept. Is excellent. Had my vehicle ready when promised. Kept me up to date. Is excellent. Had my vehicle ready when promised. Kept me up to date. More

Súper 💯… was a pleasure to buy my car from them , delivered no problem , I will buy next car from them delivered no problem , I will buy next car from them More

I was in and out without any problems The tech was very good to work with good to work with More

Spent $46K. Can't get a license plate. Paper plate is now expired. Wont give me a new paper plate. They told me to go to the BMV. ZERO service after the sale. N Can't get a license plate. Paper plate is now expired. Wont give me a new paper plate. They told me to go to the BMV. ZERO service after the sale. NEVER AGAIN! More

This auto dealership is my Jeep Dealer and I've been using them since 2020/2021. The service department has always been professional and attentive to my concerns. using them since 2020/2021. The service department has always been professional and attentive to my concerns. More