AutoNation Chrysler Dodge Jeep Ram Hilton Head

Very helpful and accommodating! The service was prompt and my car was left clean. That was my first visit. The service was prompt and my car was left clean. That was my first visit. More

The AutoNation team is a great team! They worked with me to get everything back in shape on my daughters Jeep and now it runs like a brand new car! They worked with me to get everything back in shape on my daughters Jeep and now it runs like a brand new car! More

Best experience getting an oil change ever!!Fast…. Best experience getting an oil change ever!! Fast…. friendly…..efficient……!!!! Went out of their way really!!! Best experience getting an oil change ever!! Fast…. friendly…..efficient……!!!! Went out of their way really!!! More

Kept me informed of status, even checking with mechanic when estimated time expired, and reviewed findings for follow up. Was hungry and disappointed the grill was only serving employees. when estimated time expired, and reviewed findings for follow up. Was hungry and disappointed the grill was only serving employees. More

They responded fully to the small running light issue I brought to their service department. Diligent and attentive. brought to their service department. Diligent and attentive. More

The service writer at the dealership was very nice and professional to us. We were told about when our jeep would be completed and she went out of her way to explain what needed to be replaced. professional to us. We were told about when our jeep would be completed and she went out of her way to explain what needed to be replaced. More

They are always ready to serve. The employees are quality people providing quality service at reasonable cost. The service is quick, efficient, and complete. quality people providing quality service at reasonable cost. The service is quick, efficient, and complete. More

Friendly and courteous staff. Throughly went thru my jeep and made sure everything was 100% while keeping me informed and made sure everything was 100% while keeping me informed More

Staff really good to work with in all departments from sales, back office and finance. sales, back office and finance. More

Since transitioning to AutoNation, trying to get in touch with someone in the Service Department in nearly impossible. We tried to schedule a service appointment online but there were no openings showing fo with someone in the Service Department in nearly impossible. We tried to schedule a service appointment online but there were no openings showing for a month, I called and left several messages and no one returned my call. Finally, my husband had to go by the dealership to request an appointment in person which was still two weeks out. When we took our Jeep in for the appointment, again, could not get anyone to answer when we called to see when the vehicle would be ready. Left voice messages and no response. Only way we could get direct to service was to call the Sales Dept, New Vehicles and ask to be transferred - they answer their phone! Shiloh in service is very nice and always pleasant to work with. The dealership has got to get a better system for communicating with customers and being responsive to calls. More