AutoNation Chrysler Dodge Jeep Ram Hilton Head

A Great Time buying a Jeep in Hilton Head Hilton Head Chrysler Jeep visit on the 20th of July 2017 was a great experience with us. A quarter of the time was spent just chatting with Michael an Hilton Head Chrysler Jeep visit on the 20th of July 2017 was a great experience with us. A quarter of the time was spent just chatting with Michael and the staff at HHCJ. Everyone was courteous, and help in the sale of the new Jeep for my wife and I. Doing research on the web site first then having the car we picked ready to drive and inspect was the way to go. The Cherokee Limited is the car we wanted. Michael, Larry, and Tony did a great job of making sure all of the paperwork, and negotiations were all done in a way we could understand. We love the car and are very happy with the purchase. Michael will be a friend for life as we make our way down to Hilton Head from Columbia, SC for vacations and for friendly visits. We wish everyone at Hilton Head Chrysler Jeep all the best. More

Purchase of 2017 Chrysler Pacifica Generally a very pleasant experience. I interacted with Darian, Willis and Mike over the past year or two while having my 2005 Town and Country servi Generally a very pleasant experience. I interacted with Darian, Willis and Mike over the past year or two while having my 2005 Town and Country serviced. Recently Darian followed up by phone. John showed us an automobile in our first visit, but we didn't drive it as we were looking at other brands also. John was very helpful after the purchase in showing us all the features. Willis is an excellent salesman with a great sense of humor and a low key approach. We wanted to buy the car, because of the way he handled all situations. Jimmy was true to his word and did not renege on his previous offers. He seemed to work hard on getting us a low interest rate. The "F&I Guy" was typical and seemed quite disappointed that we didn't buy any of goodies he offered. The only downside was the length of time it took from closing the deal to out the door. We were there almost six hours. Looking forward to seeing you all at service time. Always wonder how much lower you would have gone to make the deal. More

Jeep Purchase The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Als The entire visit to the dealership was great. Harry helped is find the right vehicle. He was efficient and found exactly what we were looking for. Also, Jimmy helped us get the best financing we could. All in all everyone at the dealership was very helpful. More

Amazing salesman Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called Buying a used car means dealing with used car sales men. I can't stand them. We went into Hilton head Chrysler jeep dodge and was met by a man called John Tai. A very knowledgeable salesman who from the start did not push any sales tactics on to my wife and I. He let us test drive as many cars as we wanted and told us to take our time and let him know what we wanted to do. We bought a car that day and will be going back to see John when we need another car. Top dealership More

Horrible Service I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only plac I went to this dealer (New River Auto Mall Dodge/Hardeevill, SC knowing the exact vehicle I wanted and did not care to haggle. They were the only place to get that vehicle. So, very little was required of them to make the sale. Except for a missing key fob that went off without a hitch AND that's where any smooth sailing ended! My subsequent contacts were with the service department and continue to be unsatisfactory. In the latest misadventure I finally have the second key fob (that I should have had day 1) but it is useless. They sent it to me without programming it for use with my vehicle. When I made ANOTHER wasted 40 mile round trip to get it programmed I was very rudely turned away by a young lady in service! AND that is only one of several sub par interaction with that service department. I have since tried to get the key fob problem resolved by my local Dodge dealer (Butler\Beaufort, SC) AND the national customer service hotline, without success! The latter both support charging me for something I was supposed to get for free. None of the above care at all that they have completely soured me on these dealerships and Dodge. I've recently purchased two Dodge vans, one new 2016 and one 2016 with 18,000 miles and once things got turned over to service departments that seems to mean NOTHING! More

Great experience buying a Ram! Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they Working with the salesman, sales managers and General Manager resulted in one very satisfied customer! Had a small issue with the new truck, and they went out of their way to make it right! The General Manager even said making me a satisfied customer was a priority - and he certainly went out of his way to do just that. Working with Willis was great - professional and courteous, highly recommended. More

Sales Lemeek was knowledgeable and patience. He made the buying process easy and really worked hard to accommodate our financial needs. I would be a repeat Lemeek was knowledgeable and patience. He made the buying process easy and really worked hard to accommodate our financial needs. I would be a repeat customer because of his service. More

Not Impressed, typical salesman Very good with showing us the cars and letting us "take it for a test drive" and "take it home" but other than that they were not willing to accept an Very good with showing us the cars and letting us "take it for a test drive" and "take it home" but other than that they were not willing to accept any reasonable offers or even willing to negotiate. We looked at several new and used vehicles and all he kept insisting was "this is their price, I can't redeuce it." Apparently he thought we were born yesterday. We were serious buyers who took our business elsewhere and will never step foot on their lot again. We ended up getting a GREAT deal at a local comptetitor down the street who worked with us and took $2700. off the MSRP, threw in free oil changes and even a free detail coupon. (Side note: You smell like a grease grill every time you leave their lobby area as their little snack shack does not have the proper ventilation for their building). More

Quick and easy Detail of car could have been better , kinda rushed it. overall Quick and easy leasing of car. Start to finish about 1 hour. I would deal with the Detail of car could have been better , kinda rushed it. overall Quick and easy leasing of car. Start to finish about 1 hour. I would deal with them again. More

Stress less car buying In all the years we have bought new cars this was the easiest experience. John made the experience painless as well as the financing and insurance de In all the years we have bought new cars this was the easiest experience. John made the experience painless as well as the financing and insurance departments. I should also note this is the first time a sales agent spent the time to go over the features of the car with us, we are more than pleased with the overall experience. More