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AutoNation Chrysler Dodge Jeep Ram Houston

Houston, TX

4.6
624 Reviews
AutoNation Chrysler Dodge Jeep Ram Houston is the premier destination for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new CDJR vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Houston has it all. Visit our website to learn more, and schedule a test drive today!
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1515 South Loop W

Houston, TX

77054

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Showing 624 reviews

January 16, 2023

Sales Tony Garcia always on top of his game and this is the 2nd Ram I purchase from him. I came back to him just because he really understands my needs. And always goes over and beyond to make the sale hap More

by Danielg3875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 15, 2023

The vehicle was not cleaned at all only vacuumed. Next day I found a lot of dirt and children's crayons stuck to the back armrests. This vehicle was not properly inspected for cleanliness. Salesman w More

by Bleakhappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Benjamin, fernando
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 12, 2023

Terrible Experience, the service dept wanted me to pay in advance for a part and service, totaling $1643.??. Not good business, the customer should pay after service is completed. I will never take my vehic More

by lizhous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yuri Molina
Jan 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jan 24, 2023 -

lizhous responded

Mr. Gonzales did return my call but I was not available at the time to discuss this issue. Before I arrived at my appt I used my wipers to clean my windshield and it was working. The next day I tried to use the wipers, raised the hood, and the tubing from the reservoir leading to the sprayer was broken and the water went on the ground. Auto Nation's mechanic shop was the only one under my hood. I had an oil change & throttle body service. So, I was double disappointed with the service I received.

January 09, 2023

I had a manufactors recall that these guy's didn't want to do I quess. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 09, 2023

Great service department. Worked diligent to get my vehicle ready while keep communication with me during the process. More

by ricky_garcia04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Jimmy
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Ricky, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2023

All employees were nice and helpful with my vehicle and my concerns. Very minimal wait and good pricing! More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 07, 2023

I bought a Ram 1500 back in 2020, and taken my truck for service multiple times without any problems, Yuri also has always taken care of me for every visit. More

by jxmaldonado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri
Jan 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Took my Jeep in for a warranty repair. Kevin was my service advisor. Everything went well, Kevin was very communicative and transparent. My only concern is the convenience of shuttle serv More

by dixonsderek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Awesome just awesome very friendly help me how and every way possible great Service great More

by Tonja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin McDonald and Derrick Randolph
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

For the past 04 years I have received professional services and treatment from Auto Nation on the South Loop in Houston, Texas. More

by Betty Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Betty, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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