AutoNation Chrysler Dodge Jeep Ram Houston

Don't trust their claimed inspections on used vehicles. After purchasing a used Jeep Wrangler Rubicon, we got it home and found out that there was absolutely no washer fluid in the container and one of the After purchasing a used Jeep Wrangler Rubicon, we got it home and found out that there was absolutely no washer fluid in the container and one of the marker lights was not working. That makes me doubt they inspected the vehicle at all. Additionally, the customer service is severely lacking. The Jeep we purchased had only one key and we wanted to purchase a second. They had the key to purchase but there was no one available to program it since it was after hours. Our salesman said he would get us set up with a new key the next day and the person would come to us to program it. The next day came and went with no contact from the sales person. I contacted him directly via email and he said he had not contacted the key person yet and he would try again the next day. It has been over a week since then and we have not heard back from him. We went ahead and purchased the key from another dealership. We will not be back to this one. More

I would like to thank Kevin for being patient and answering all of my questions concerning the process for when I got my battery changed. answering all of my questions concerning the process for when I got my battery changed. More

This service center is great. My advisor Yuli was quick to fix and address all my issues. They had a shuttle, which was so helpful. Even washed and vacuumed my car! Highly recomme My advisor Yuli was quick to fix and address all my issues. They had a shuttle, which was so helpful. Even washed and vacuumed my car! Highly recommend More

It was my first time in this branch. The car took a couple days to get assigned to a tech to look at it but I think that was due to how busy they were. Our service advisor was ve The car took a couple days to get assigned to a tech to look at it but I think that was due to how busy they were. Our service advisor was very helpful. Kept us updated and informed throughout the process. Promptly replied to all our text messages. Arranged for a car rental ( we ended up not needing it because our car was repaired a lot sooner than what was expected) Acted proactively Courteous. More

I was surprised that my call was not registered for an appointment but the dealership was nice enough to accommodate me. Despite the 3 plus hours it took to get my vehicle serviced, they did a great job. appointment but the dealership was nice enough to accommodate me. Despite the 3 plus hours it took to get my vehicle serviced, they did a great job. More

Personable staff; van was ready on time and with cost as quoted. Very pleasant experience. quoted. Very pleasant experience. More

This dealership has always treated me wonderful and provided excellent service. All the employees are very helpful and kind. provided excellent service. All the employees are very helpful and kind. More

Looking to buy a Vehicle? The best agent in town is Anthony Garcia!! he is located at autonation chrysler dodge jeep ram Houston 1515 S Loop w houston texas 77054 he was able The best agent in town is Anthony Garcia!! he is located at autonation chrysler dodge jeep ram Houston 1515 S Loop w houston texas 77054 he was able to find the vehicle that we wanted, he provides Excellent customer service!!!! This is the second vehicle I purchase with his help and knowledge , he is very professional and passionate in sending his customer satisfied. Anthony was extremely helpful i highly recommend him 100% we will be returning to buy our third vehicle with him as our agent we visited 4 dealership dint get the same service nor a good deal. He always works on getting us the best deals and goes above and beyond, if you are looking to buy a car i encourage you to look for him, he will send you home driving the car that fits for you and your pocket. More

I am very satisfied with all services provided from Service Advisor Robin Cothron, and all the staff At AutoNation Dodge. Service Advisor Robin Cothron, and all the staff At AutoNation Dodge. More

This is my 16th vehicle and this was my ABSOLUTE BEST experience. I worked with the 2 MOST friendliest sales professionals (Phillip/Sal) who went over and beyond to get the information I asked/needed, p experience. I worked with the 2 MOST friendliest sales professionals (Phillip/Sal) who went over and beyond to get the information I asked/needed, photos, live video and even delivered the car to me when I had no way to come pick up. I will definitely send more business their way. Thank You!!! More